Lead Guest Service Associate - Sales & Guest Experience (Hillsboro Tanasbourne Twn Ctr)

Job DetailsJob Location: 2785 NE Town Center Dr Suite 2, Hillsboro, OR - Hillsboro, OR 97123Salary Range: $17.30 - $18.00 HourlyThe role of a Guest Service Associate (GSA) is the first and last impression of the guest's entire experience, so it is important to always maintain a cheerful and positive attitude.  A Guest Service Associate is able to work with like-minded individuals who share in their excitement and passion for Revealing Beautiful Skin.  Even better, a GSA shapes the future of EWC and supports guests in feeling gorgeous, radiant, and confident in their own skin.  Please note that this is a sales position.   Duties and Responsibilities:     • Selling wax passes.   • Opening and closing procedures of the center. • Managing the flow of guests in and out of the center and assisting with questions as needed.  The Reservation Book regarding the guest's requests and associate's availability. • Responsible for educating all guests on European Wax Center's product portfolio, Strut 365™ and demonstrating products on guests, and benefits and savings of Wax Passes and consistency with waxing. • Responsible for maintaining the front of the center, including, but not limited to, restocking product shelves and refilling brochure and card holders. • Responsible for educating guests on current in-center promotions. • Responsible for checking their schedule on a weekly basis. • Responsible for arriving to work on time wearing the appropriate dress code and name tag. • Responsible for following all corporate policies and procedures. • Participation in community events and street team marketing when requested. • Participate in all weekly Strut Sessions (If Strut Session is on a day associate is not scheduled, the associate will attend a minimum of 1 Strut Session per month). • Participate on Strut Bloomfire by actively commenting on questions and posts. • Responsible for creating a memorable guest experience by utilizing EWC terminology and tailoring the scripts and standard responses while working in the location. • Responsible for maintaining and exceeding center and individual goals. • Responsible for center cleanliness • Other duties as assigned.  QualificationsHigh school diploma or GED required; or one – two years related experience or training.  Equivalent combination of education and experience will also be considered.