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Client Services Associate

Hellosunshinetravels
Posted a month ago, valid for 14 days
Location

Hilo, HI 96720, US

Salary

$35,000 - $42,000 per year

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Contract type

Full Time

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Sonic Summary

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  • Hello Sunshine Travels is seeking a full-time remote Client Services Associate to provide exceptional customer support and handle inquiries related to travel bookings.
  • Candidates should be self-motivated, excited about travel, and ready to turn their passion into a business opportunity.
  • The role involves responding to customer emails and calls, resolving issues, assisting with travel reservations, and ensuring client satisfaction.
  • Qualifications include client services skills, basic finance knowledge, and preferably experience in the travel or hospitality industry.
  • The position offers a salary of $45,000 per year and requires at least 2 years of relevant experience.

Hello Sunshine Travels is a growing travel business dedicated to helping individuals turn their passion for travel into income. We specialize in providing the tools, training, and support for motivated individuals to become successful booking agents.

Our mission is to empower self-driven, travel-loving entrepreneurs to work from anywhere while creating unforgettable travel experiences for clients. Whether booking your own vacations or helping others plan theirs, our team members enjoy the freedom of being their own boss while earning income doing what they love.

We are currently expanding and seeking passionate people who are:

️ Self-motivated

️ Excited about travel

️ Ready to transform their vacations into a business opportunity

At Hello Sunshine Travels, we believe travel should not only be an adventure it can also be a paycheck.

Role Description

This is a full-time remote role for a Client Services Associate. The Client Services Associate will be responsible for handling customer inquiries and providing exceptional customer support. Daily tasks will include responding to emails and phone calls, resolving client issues, assisting with travel bookings and reservations, and ensuring overall customer satisfaction. The associate will also work closely with the finance team to process payments, provide budgeting assistance, and manage invoices.

Qualifications

  • Client Services and Customer Service skills

  • Customer Support and Communication skills

  • Basic knowledge of Finance and related processes

  • Proven ability to multitask and handle multiple client interactions simultaneously

  • Strong problem-solving skills and a detail-oriented mindset

  • Experience in the travel or hospitality industry is beneficial




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