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Client Experience & Journey Coordinator/Remote

ETS
Posted 3 months ago, valid for 20 days
Location

Hilo, Hawaii County 96720, HI

Salary

$50,000 - $60,000 per year

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Contract type

Full Time

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Sonic Summary

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  • We are looking for detail-oriented and customer-focused individuals to fill the role of Client Journey Coordinators.
  • Candidates should have at least 2 years of experience in customer service or a related field.
  • The position offers a fully remote work environment with a flexible schedule.
  • Salary for this role is competitive and will be discussed during the interview process.
  • Key responsibilities include communicating with clients, providing tailored travel recommendations, and coordinating travel itineraries.

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.

This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Key Responsibilities:

  • Communicate with clients to understand travel preferences and goals
  • Provide accurate destination information and tailored recommendations
  • Coordinate and organize travel itineraries
  • Assist clients before, during, and after travel as needed
  • Utilize booking and client management systems (training provided)
  • Maintain timely and professional communication

What We Offer:

  • Fully remote work environment
  • Flexible schedule
  • Access to industry tools and training
  • Opportunities for professional development
  • Travel-related benefits and perks (details discussed during onboarding)
  • Supportive and collaborative team environment





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