Inside Sales (Alpha Electric Supply - Hilo)

This position is for our Alpha Electric Supply - Hilo location

About the Role:

The Inside Sales position at our company is pivotal in driving revenue growth and maintaining strong relationships with our customers. The primary goal of this role is to effectively communicate the value of our products and services and ensure that customer needs are met with tailored solutions. Inside Sales Representatives will engage with potential and existing customers to facilitate sales transactions. 

Minimum Qualifications:

• High school diploma or equivalent; a bachelor's degree in business or a related field is preferred.
• Strong verbal and written communication skills.

Preferred Qualifications:

• Experience with CRM software and sales tracking tools.
• Ability to work independently and as part of a team.

Responsibilities:

• Prepares and interprets customers' needs and job requirements to provide a quote, estimated arrival and delivery.
• Communicates to customer company process and procedure with regard to review, signed off approvals of final quote, layout and material quantity/description.
• Provide continuous customer follow up for quotes as well as awarded orders.
• Provide administration work for the above and in conjunction with quoting, selling, shipping and receiving, delivery and overall customer service
• Timely ordering of products and Operations/Warehouse coordination
• Maintains weekly up to date and current journal of quotes and sales activity reports
• Attends in-house and/or outside vendor product knowledge training and updates
• Uses a high level of professional skills, courtesy and respect when servicing and inter-acting with customers, vendors/suppliers, industry comrades and all fellow company employees.
• Performs other duties as assigned.