About the Role:

Are you a strong leader with multiple years of Restaurant and Retail management experience ready to take on new challenges and help us grow? Then join the Tailwind team! At Tailwind, we pride ourselves on delivering exceptional food and service to travelers from around the globe. As a leader in airport food, beverage and retail, we’re committed to providing a unique and memorable experience for our guests. As the General Manager, you will be responsible for ensuring the smooth and efficient operations of our business, while maintaining the highest standards of customer service. Your main objective will be to drive profitability and growth, while maintaining a positive and productive work environment for our team.

Tailwind encourages Veterans and Military family members to apply!

Area of responsibility include, but are not limited to:

Monitor and control payroll and other expenses
Manage both Retail and Restaurant operations
Adhere to F&B budgets
Develop and implement strategies to achieve business goals and objectives
Create schedules utilizing forecasting and scheduling tools to provide maximum efficiency and labor savings
Directs food and beverage services organizational strategies by contributing information, analysis, and recommendations to functional strategic thinking and direction
Participate in weekly department head meetings & individual meetings as needed to meet business plan objectives and provide the appropriate communication and direction
Implements food and beverage financial strategies by anticipating requirements, trends and variances; develops budgets and capital expenditure plans; develops action plans, measures and analyzes results, initiates corrective actions, minimizing the impact of variances
Controls F&B supplies by meeting with sales representatives; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions
Keeps F&B equipment operating by enforcing adherence to operating instructions
Maintains safe, secure, legal and healthy work environment by establishing, following and enforcing sanitation and quality of food and beverage preparation and service standards and procedures
Maintain the integrity of company proprietary information and protect company assets
All other duties as assigned, planned or un-planned

Qualifications/Skills:

Knowledge of food and beverage industry trends
Experience in managing food costs and PL management
Proven track record of driving business growth and profitability
Strong leadership and people management skills
Excellent communication and interpersonal skills

Requirements:

2-5 years of General Manager experience required
Must be able to pass a background check
Must have reliable transportation
ServSafe
Food Handlers

Benefits:

Paid training
Paid time off (PTO)
Management bonus program
401k with company matching
Health, Dental and Vision offered

Tailwind Concessions is an equal opportunity employer committed to creating a diverse and inclusive work environment. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information. We provide reasonable accommodations for individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you require any accommodations during the application process, please contact our HR department.

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