Security Officer Overnight

Omni Hilton Head Oceanfront Resort

Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests. 

Omni Hilton Head’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.

Responsibilities: 

• To observe and report on all assignments 
• Able to keep accurate records and communicate using radio equipment. 
• Record and report any unsafe conditions while patrolling hotel property. 
• To ensure protection and preservation of hotel, guest, and employee property. 
• Maintain professional attitude and appearance. 
• Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.  
• Answer house calls to assist both guests and associates with respect to safety, security and hotel operations. 
• Initiate and follow-up with all investigations of crimes committed against property and persons.  
• Assist sick/injured guests or associates ensuring all documentation, reporting and witness statements have been completed within a timely manner. 
• Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts. 
• Maintain accurate records while performing basic duties including, but not limited to, camera monitoring, shift activity log, codebook and employee/guest interactions. 
• Monitor/distribute visitor and vendor access to the property by distributing visitor badges. 
• Perform frequent bag checks for associates leaving the property. 
• Escort and interact with special guests that need privacy when entering/exiting the hotel through heart of the house areas. 
• Maintain confidentiality when dealing with sensitive guest or associate issues. 
• Assist supervisor or director in checking alarm systems, safety and fire alarm systems and closely monitoring security of building doors, service areas, delivery areas and grounds. 
• Assist hotel management in emergency situations by knowing all hotel safety procedures and leading/directing guests and associates to safety. 
• Other duties as assigned. 

Qualifications: 

• Previous experience as a Loss Prevention Officer is strongly preferred. 
• Must be able to stand and walk for entire shift. 
• Must be able to communicate effectively by telephone, email, radio and reporting.  
• Must have basic computer knowledge. 
• Must be able to reach various areas of the hotel/resort at a rapid pace if necessary. 
• First Aid/CPR Certification is preferred. 
• Must be able to stand & walk for up to 4 hours in length. 
• Must be able to bend, stoop, squat and stretch to daily task 
• Must be able to lift items weighing in excess of 15 lbs. routinely. 
• Must be able to push and pull carts and equipment weighing up to 250 lbs 
• Must be able to exert well-paced ability in limited space and to reach other departments and locations of the hotel and outside the hotel on hotel grounds on a timely basis. 
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. 
• Must be able to remain calm and professional during stressful situations. 
• Must be able to work overnight shifts, weekends and holidays 
• Requires manual dexterity to use and operate all necessary equipment. 
• Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. 

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster. 

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.