Medical Assistant

Medical Assistant

Location: 2 Pond Park Road, Hingham, MA
Job Type: Full-Time, Hourly
Pay: $20.00–$25.00 per hour
Travel: Occasional travel to our Abington office may be required.

Why Work Here?

Energetic, fast-paced, and team-oriented environment with excellent benefits and the opportunity to make a meaningful impact on patient care!

Position Summary

South Shore Orthopedics is seeking an experienced, energetic, and patient-focused Medical Assistant to support one of our busiest orthopedic providers. This is an excellent opportunity for a highly organized professional who thrives in a fast-paced, high-volume clinical environment and enjoys working as part of a collaborative team.

The ideal candidate is detail-oriented, dependable, and able to effectively multitask while delivering exceptional patient care. The Medical Assistant coordinates clinical care activities to ensure efficient workflow, outstanding patient experiences, and seamless provider support. This role also serves as a clinical resource to teammates, adapts to evolving technology and workflows, and may assist with training and mentoring new clinical or office staff as needed.

Responsibilities

• Provide high-quality, hands-on patient care while assisting physicians during clinic sessions.
• Document patient chief complaints (CC), history of present illness (HPI), medical history, and medications accurately in the eMDs electronic medical record system.
• Apply and remove casts, splints, and other orthopedic devices as directed by providers.
• Prepare physicians for clinic sessions by ensuring charts, imaging, and necessary documentation are complete.
• Process medication refill requests according to provider instructions.
• Obtain PT/INR results for surgical patients taking Coumadin and communicate results as appropriate.
• Complete FMLA, disability, and other medical forms accurately within 3–5 business days.
• Serve as a resource to fellow clinical staff by assisting with patient care and resolving clinical issues as they arise.
• Maintain positive, professional relationships with patients, families, referring providers, and coworkers.
• Assist patients, referring physicians, and insurance carriers in resolving patient-related questions and concerns.
• Communicate effectively with the clinical team using earpieces and in-person communication to support efficient patient flow.
• Protect patient privacy and maintain strict confidentiality in accordance with HIPAA and organizational policies.
• Demonstrate knowledge of and compliance with OSHA, HIPAA, and all South Shore Orthopedics policies and procedures.
• Identify opportunities to improve clinical workflows and contribute recommendations for process improvement.
• Perform other related duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Medical Assistant certification preferred.
• Prior orthopedic experience strongly preferred.
• Experience in a fast-paced, high-volume medical practice.
• Proficiency with electronic medical records (eMDs experience is a plus).
• Excellent communication, organizational, and multitasking skills.
• Ability to work independently while contributing to a collaborative team.
• Reliable transportation and willingness to travel occasionally to the Abington office as needed.

Benefits

• Competitive hourly pay: $20.00–$25.00/hour
• Comprehensive medical, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) with company match
• Life and disability insurance
• Employee assistance program
• Supportive team environment with opportunities for professional growth