CONVENIENCE STORE SHIFT SUPERVISOR – JOB DESCRIPTION

Convenience Store Shift Supervisor Responsibilities:

The Convenience Store Shift Supervisor is responsible for supervising employee performance and managing tasks in a practical and objective manner during an assigned shift. The Convenience Store Shift Supervisor maintains a safe and secure environment for all employees by following applicable policies and procedures. The Convenience Store Shift Supervisor reports directly to the Convenience Store Manager.

Convenience Store Shift Supervisor duties will include, but are not limited to:

Greet all customers
Complete position based checklist
Assist customers with needs and demonstrate concern
Make sales transactions quickly and accurately
Coach employees on suggestive selling techniques
Maintain stock and inventory using available tools and resources
Account for inventory during vendor check-ins
Treat customers and co-workers in a friendly, courteous manner
Maintain general appearance and cleanliness of store premises
Possess the ability to merchandise and keep records
Maintain a safe and secure environment for all customers and associates
Lead, train, motivate, and develop team members
Create positive store culture by treating associates fair and with respect

Experience/Qualifications:

High School Diploma or equivalent
One (1) year of retail experience
Portray a positive attitude and great work habits at all times
Self-motivated; dependable
Strong customer service skills
Lift up to 50 pounds
Stand for long periods of time, up to 10 hours
Able to work effectively in a fast-paced environment while maintaining 100% customer focus
Problem solving skills
Strong mathematics skills

Preferred Skills:

Cash handling experience

Hours:

The Convenience Store Shift Supervisor is a full time position and can work up to 40 hours per week. Hours are not guaranteed and it is a set schedule

Salary/Income:

The Convenience Store Shift Supervisor is a non-exempt

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