Medical Assistant Apprentice (Neurology) Full Time, Days

CURRENT HOLLAND HOSPITAL EMPLOYEES- Please apply through Find Jobs from your Workday employee account.

Assist with Patient Care:

• Greet patients, escort them to examination rooms, and prepare them for medical procedures.

• Take vital signs, such as blood pressure, pulse rate, and temperature.

• Obtain patient medical history and relevant information for medical records.

• Prepare and maintain examination rooms, ensuring cleanliness and stocking of necessary supplies.

• Assist healthcare professionals during examinations, treatments, and minor surgical procedures.

• Perform basic lab tests and specimen collection as instructed.

• Administer medications under the direction of healthcare professionals.

Administrative Support:

• Schedule appointments and manage patient flow to ensure efficient operations.

• Maintain patient records and update electronic health records accurately.

• Handle incoming and outgoing phone calls, taking messages and providing necessary information.

• Assist with billing and coding procedures, ensuring accuracy and compliance.

• Manage inventory of medical supplies and equipment, ordering and restocking as needed.

Patient Education:

• Provide patients with educational materials and instructions as directed by healthcare professionals.

• Explain treatment procedures, medication usage, and preventive healthcare measures to patients.

• Address patient inquiries and concerns within the scope of training and refer complex issues to healthcare professionals.

Compliance and Safety:

• Adhere to healthcare regulations, policies, and protocols.

• Follow infection control procedures to maintain a clean and safe environment.

• Maintain confidentiality of patient information and uphold patient privacy rights.

• Participate in training sessions and educational programs to enhance skills and knowledge.

Qualifications:

• Excellent communication and interpersonal skills.

• Strong attention to detail and ability to multitask in a fast-paced environment.

• Willingness to learn and adapt to new procedures and technologies.

• Ability to maintain professionalism and compassion when interacting with patients.

• Flexibility to work in various medical offices.

Medical Assistant Apprentices may conduct other duties as assigned by practice leadership and/or medical team.

Holland Hospital is an Equal Opportunity Employer, please see our EEO policy