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Service Coordinator

Rackley Roofing Co Inc
Posted 5 days ago, valid for 22 days
Location

Holloway, TN, US

Salary

Competitive

Contract type

Full Time

Life Insurance

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Sonic Summary

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  • Rackley Roofing Companies is seeking a Service Coordinator with a focus on their core values: Accountable, Hungry, Humble, Customer-Focused, Innovative, and Smart.
  • The role involves scheduling and coordinating the service department, maintaining communication with clients and crews, and handling data entry tasks.
  • Candidates should have at least 2 years of experience in office management and administration, along with proficiency in Microsoft Office Suite.
  • An Associate's Degree or higher is preferred, and bilingual skills in Spanish are a plus.
  • The position offers competitive pay and benefits, although the salary is not specified in the job description.

Description

Description:


Full-Service Industrial & Commercial Roofing  We are currently seeking to hire several positions with our company. Our 6 core values are Accountable, Hungry, Humble, Customer-Focused, Innovative, and Smart. These are the foundation of Rackley Roofing Companies. If you share the values, you belong in our Company.  If you share our core values, make the smart choice to join our great group of people at Rackley Roofing.


Roles and Responsibilities for the Service Coordinator position include, but are not limited to the following:

  • Scheduling and coordination of service department.
  • Stellar communication, both internally with crews and externally with clients.
  • Answering calls on a multi-line system; directing calls to the appropriate contacts.
  • Data Entry. Must be able to type quickly and with accuracy.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Communicate with on-site visitors, including vendors and customers. Communicate with vendors and customers via telephone and email as necessary.
  • Maintain documentation on-site, both on paper and through a computer software program.
  • Keep desk and office space neat and maintained, both for appearance and functionality.
  • Review the information and generate invoices for clients.
  • Review and analyze special projects to keep management informed as needed.
  • Prepare reports to management as needed.
  • Assist with administrative tasks and projects, as required.
  • Other general office duties, as required.

Preferred Education Experience:

  • Associates Degree or higher.

All employees: Must represent Rackley Roofing Company, Inc. to customers, vendors, industry professionals, and other RRCI employees in a professional manner at all times. 

Requirements

 Preferred Education Experience:

  • Associates Degree or higher.

All employees: Must represent Rackley Roofing Company, Inc. to customers, vendors, industry professionals, and other RRCI employees in a professional manner at all times.
Requirements:
Required Experience and Knowledge:

  • Office Management 2+ Years
  • Office Administration: 2+ Years
  • Proficiency in Microsoft Office Suite, specifically Outlook, Word, and Excel
  • Experience with a CRM system is not required but is beneficial.
  • Strong  computer, organizational, and writing skills
  • Verbally communicate and understand objectives
  • Follow all safety procedures
  • Adhere to all quality processes
  • Bilingual (Spanish) Preferred

Rackley Roofing is an Equal Opportunity and Drug-Free Employer offering excellent challenges, career opportunities, competitive pay, and benefits including:

  • Medical, Dental, Vision
  • Life Insurance
  • Cancer, Accident, Short Term Disability
  • Vacation and Holidays
  • 401K 
  • Great service to customers.



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