Front Desk Agent

Company Description

At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Description

Job Summary

We are seeking a professional and welcoming Front Desk Agent to provide exceptional service while supporting daily front desk operations. This role is ideal for individuals who enjoy interacting with people, staying organized, and creating a positive first impression for visitors and customers.

Responsibilities

• Welcome visitors and provide courteous, professional assistance.
• Serve as the first point of contact for guests and customers.
• Direct visitors to the appropriate department or team member.
• Coordinate appointments and support front desk activities.
• Receive and distribute incoming mail, packages, and deliveries.
• Maintain a clean, organized, and welcoming reception area.
• Support daily administrative and front desk operations.
• Maintain organized visitor records and documentation.
• Collaborate with team members to ensure efficient daily operations.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Professional attitude and customer-focused mindset.
• Excellent organizational and multitasking abilities.
• Strong attention to detail and problem-solving skills.
• Ability to work independently and collaboratively.
• Reliable, adaptable, and dependable.

Additional Information

• Competitive Salary ($50,000–$55,000 annually)
• Career Growth Opportunities
• Ongoing Training & Professional Development
• Supportive and Collaborative Team Environment
• Performance-Based Advancement Opportunities
• Stable Full-Time Position
• Positive Workplace Culture