Biomed IDN Area Service Manager (Long Island, New York)

Job Title

Job Description

The Biomed IDN Area Service Manager position is responsible for managing a large comprehensive and geographically dispersed IDN and responsible for managing the biomedical resources and service, financial operational and customer service delivery. 

Your role:
• Coordinate and facilitate all service activities associated within the IDN Service Delivery.
• Manage customer relationship and effectively partner with Sales counterparts.
• Lead and facilitate regular customer meetings focused on service-related issues, projects and delivery with the goal to drive strong customer satisfaction results.

•  Develop, coach and lead direct reports and people managers.  

You're the right fit if:

• Bachelor's Degree or equivalent work experience including a minimum of 5 years of leadership experience and/or project management experience.

• Strong working knowledge of state and federal regulations with the ability to ensure department readiness for state and The Joint Commission or DNV inspections.

• Demonstrated experience managing FSE and/or BMET resources.

• Ability to travel extensively to customer sites, zone office or identified locations for meetings, training, and business needs.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. 

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

• Learn more about our culture.

Philips Transparency Details

The base pay range for this position is $126,000 to $201,000.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.  This role also includes field service incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities. 

In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here.   

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position.  For this position, you must reside in or within commuting distance to Long Island, New York.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.