Front Desk Medical Receptionist- Cardiology

Richmond Heart and Vascular Associates

Posted 9 days ago, valid for 19 days

Hopewell, VA, US

Competitive

Full Time

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Sonic Summary

This position involves greeting patients professionally both in person and on the phone.
The role requires optimizing provider schedules and ensuring patient satisfaction through efficient scheduling.
Candidates must have at least two years of Medical Office Front Desk experience and a high school diploma or equivalent.
Excellent telephone and interpersonal skills, along with a customer service focus, are essential for this role.
The salary for this position is competitive, and experience with AthenaHealth EMR is strongly preferred.

Description

Job description:

This position will have responsibility for:

Greeting patients professionally both in person and on the phone
Quickly answering or properly referring questions and issues
Optimizing provider schedules and patient satisfaction with efficient scheduling
Notifying providers of patient arrivals and monitoring patient wait times
Ensuring availability of treatment information by accurately inputting and and updating patient information into the electronic medical record
Verifying insurance and financial information and collecting patient co-payments

Requirements

Skills and Experience:

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