Director of Catering & Convention Services

The Omni Homestead Resort & Spa

Overview:

This position oversees the Convention Services Department by ensuring a consistent product to standards, while maximizing profitability and protecting the integrity of the guest experience.

Responsibilities:

· Ensure smooth flow of information (communication) from Sales to Banquet Services and the Food & Beverage Department.

· Prospect and establish an expanding base of accounts.

· Prepare weekly, monthly, and quarterly Banquet & Catering forecasts as requested to monitor business flow accurately.

· Continuously monitor and evaluate the level of service maintained by the Banquet Department.

· Ensure that the department’s standards are met and that all company policies and procedures are adhered to.

· Attend/Conduct all designated Sales and Banquet meetings.

· Plan, evaluate, organize and direct the activities of the Convention Services Managers.

· Establish and maintain a rapport with outside purveyors, who provide services for the Hotel and its guests through the Convention Services Department.

· Forecasts banquet food, beverage, and room rental revenues on an annual, monthly, and weekly basis.

· Prepare six months rolling forecast and analysis.

· Have a working knowledge of Food & Beverage product offerings.

· Attend weekly staff and group resume meetings.

· Tours the hotel function space and spot checks meeting room setups.

· Ensure that all file turnover requirements are fulfilled.

· Oversee the coordination of the Delphi Function Diary.

· Attend out-of-hotel meetings as required.

Qualifications:

· 10+ years of Hotel Sales, Catering & Convention Services experience required.

· High school diploma or equivalent. College degree preferred.

· Knowledge of the operations of the hotel industry.

· Dynamic, enthusiastic, creative leader who thrives under pressure and can perform multiple functions and troubleshot when needed.

· Must have proven selling, negotiating and presentation skills.

· Highly developed customer service skills with strong attention to detail.

· Must be proficient in computer operations, BEO’s, company approved spreadsheets and word processing.

· Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.

· The ability to delegate, effectively train and coach.

· Must be able to work a flexible schedule including night, weekends and holidays.

· Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook. Delphi experience preferred.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster. 

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.