Housekeeping Houseperson

The Omni Homestead Resort & Spa

Overview:

This position ensures that assigned public space and guest room floors are kept fully stocked and clean while maintaining Omni standards and exceeding our guest expectations.

Responsibilities:

· Ensures that assigned linen room closets are stocked at par.

· Empties GRAs carts linens and trash as needed.

· Assist to strip check out rooms of linen and removes trash.

· Assists taking in room dining dishes, tables and trays from the guestrooms and corridors to the service elevator landing.

· Keeps corridors on guest room floors clean and vacuumed.

· Sweeps, scrubs, mops hard surface floors on assigned section.

· Assists in deep cleaning and shampooing carpet and/or furniture.

· Maintains corridor cleanliness.

· Moves furniture upon request.

· Completes quarterly mattress flip project.

· Completes guest requests.

· Picks ups guest shoes to shine and delivers them back.

· Assists in the distribution of items to all guests rooms.

· Assists in Housekeeping inventories.

· Washes and places back in linen closets glassware and coffee cups.

· Assists GRAs with guestroom supplies.

· Ensures all linen is dropped in the linen chute in a timely matter.

· Takes soiled bedspreads, blankets, pillows, and other large bedding items to the Laundry to be washed.

· Turns in Lost and Found items found to Housekeeping Office before the end of the shift.

· Deposits trash and recycling to the trash and recycling dumpsters.

· Cleans up bio-hazard spills in guestrooms and public areas with proper safety gear.

· Reports missing or damaged items in the guestrooms or public areas to Supervisor

· Reports engineering issues to the Office Coordinator or Supervisor

· Encourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably.

· Maintain a professional, neat and organized appearance according to Omni Boston Seaport standards.

· Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.

· Attend all required department trainings and meetings.

· Perform any other duties required by management.

Qualifications:

· Excellent customer service and verbal communication skills.

· Maintain a professional business appearance, attitude, and performance.

· Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio.

· Prior housekeeping experience required or other relevant environmental services experience.

· Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting.

· Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.

· Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.

· Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.

· Must have the ability to report to work on time and when scheduled.

· Must have the ability to stand and/or walk for extended periods of time.

· Must meet standards of appearance and maintain a high level of personal hygiene at all time.

· Ability to communicate both verbally and in writing in English with guests, management, and co-workers.

· Computer literacy to include Payroll systems

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster. 

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.