Weddings and Event Services Manager

Description

Welcome to Devil’s Thumb Ranch Resort & Spa, where career development meets unparalleled natural beauty. Situated on 6,500 acres of pristine wilderness at the base of the Colorado Rocky Mountains, our property offers more than just a job—it’s a transformative experience. As a premier destination for upscale weddings, corporate retreats, and intimate private gatherings, we create unforgettable moments in a one-of-a-kind mountain setting.

We are seeking a Weddings and Event Services Manager to join our team—someone passionate about crafting exceptional wedding experiences while supporting a diverse portfolio of group events. This is an opportunity to grow your career in a setting where hospitality, creativity, and nature come together seamlessly.

Principle Purpose of Job

The Weddings and Event Services Manager is responsible for planning, coordinating, upselling, and executing weddings and group events as assigned. This role serves as the primary point of contact for clients throughout the planning process and ensures seamless execution on-site. The position may also assist the Sales and Banquets teams as needed. 

Essential Duties and Responsibilities:

• Own all planning communication and documentation for assigned weddings and group events, including internal and external correspondence. 
• Maintain current, in-depth knowledge of all Ranch offerings, pricing, and event strategies. 
• Conduct site tours, planning meetings, menu tastings, and wedding consultations. 
• Maximize revenue opportunities by upselling food and beverage, activities, spa services, lodging enhancements, and retail offerings. 
• Communicate all event details clearly and accurately to operational teams through Group Resumes, Banquet Event Orders (BEOs), and other necessary channels. 
• Foster strong, collaborative relationships across all departments to ensure seamless execution. 
• Deliver exceptional customer service to clients, guests, and internal teams. 
• Actively engage with clients while on property, ensuring events are executed to expectations and details outlined in BEOs and Group Resumes. 
• Review banquet checks and final billing with clients as needed; partner with Accounting on invoicing. 
• Prepare post-event follow-up communications, including thank-you notes and satisfaction surveys. 
• Support the overall success of the Sales & Events team with additional duties as assigned.

Requirements

• Minimum of 2 years of hospitality event planning/management experience, preferably in a full-service resort environment.
• At least 1 year of wedding planning experience preferred.
• Strong organizational, written, and verbal communication skills.
• Experience with ResortSuite or similar Sales & Catering software preferred.
• Exceptional attention to detail and follow-through.
• Outgoing, personable, and client-focused approach.
• Ability to multitask and adapt in a fast-paced environment.

Compensation Description:

$58,000 - $65,000/year Competitive pay commensurate with education and experience. This is a full-time position with an expectation of working 50 hours a week on average.

Benefits and Perks:

• 152 hours of Paid Time Off if FT, Year-Round employment status.
• Affordable furnished housing, if working a minimum of 35 hours/week or more.
• Health, Dental & Life & Vision Insurances, plus 401k Employer Match of up to $4,000 annually--if FT, Year-Round employment status.
• Wellness Program opportunities including meditation, complimentary daily Yoga, trail running & mountain-biking workshops.
• 25% discounts at all Devil's Thumb Ranch restaurants, activities including Trail Rides, and Spa Treatments.
• Discounted Winter Park Ski Resort season pass (available annually in season) or 1/2 price Grand Park Rec Center Pass.
• Referral bonus of $250 if we hire someone you refer.

Due to the nature of our 24-hour operation, there is no guaranteed work schedule. Managers will try to accommodate specific schedule requests, but they are never guaranteed if business volume prohibits. 

The statements contained in this job description reflect general details as necessary to describe the principal functions of this position, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or otherwise balance the workload.

Devil's Thumb Ranch Resort & Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.