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Key Responsibilities
Office Administration
- Manage day-to-day office operations and administrative functions.
- Maintain organized filing systems (both physical and electronic).
- Ensure office supplies are adequately stocked and reorder when necessary.
- Coordinate maintenance of office equipment and facilities.
Communication & Correspondence
- Â Handle incoming and outgoing correspondence, including emails, phone calls, and letters.
- Prepare and edit documents, reports, presentations, and memos.
- Act as a point of contact between departments, clients, and external stakeholders.
Scheduling & Coordination
- Manage calendars, appointments, and meeting schedules for management and staff.
- Organize meetings, including booking venues, preparing agendas, and taking minutes.
- Coordinate travel arrangements (flights, accommodation, transportation).
Record Keeping & Documentation
- Maintain accurate records, databases, and office documentation.
- Ensure confidentiality of sensitive information and documents.
- Support document control and compliance with company policies.
Support to Management & Teams
- Provide administrative support to managers and departments as required
- Assist in preparing reports, budgets, and presentations.
- Support HR functions such as onboarding documentation and staff records (if required).
Vendor & Inventory Coordination
- Liaise with vendors and service providers for office needs.
- Manage procurement of office supplies and track inventory usage.
- Ensure timely processing of invoices and payments in coordination with finance.
Front Desk & Customer Service (if applicable)
- Greet visitors and direct them appropriately.
- Maintain a professional and welcoming office environment.
- Handle inquiries and provide basic information to clients and visitors.
Requirements
Qualifications & Requirements
- Education: Diploma, HND, or Bachelor’s degree in Business Administration, Office Management, or a related field. Experience
- 3–5 years of proven experience in an administrative or office support role.
- Experience working in a structured office or corporate environment.
Skills & Competencies
- Strong organizational and time management skills
- Excellent written and verbal communication
- High attention to detail and accuracy
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook etc)
- Ability to multitask and prioritize effectively
- Professional discretion and confidentiality
- Problem-solving and proactive attitude
Key Performance Indicators (KPIs)
- Â Efficiency of office operations
- Timeliness and accuracy of documentation
- Responsiveness to internal and external requests
- Organization and accessibility of records
- Support effectiveness to management and teams
- Experience with office management software or ERP systems
- Basic knowledge of accounting or HR processes
- Strong interpersonal and customer service skills
- Ability to work independently with minimal supervision
Salary: Attractive
Location: Volta Region, HO
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