Business Intelligence Developer II- Central Administration

We are seeking a Business Intelligence Developer II to join our Innovation & Analytics team in a role focused on operational analytics, automation, and data integration. This position supports operational leaders by developing tools, data pipelines, and analytic applications that improve access to reliable operational data and streamline recurring reporting processes.

The ideal candidate enjoys solving complex operational problems with data and building scalable solutions that reduce manual work. This role will work across multiple enterprise data sources—including Epic EHR, financial systems, and HR systems—to integrate and structure data for operational analysis. The position involves significant SQL development and work with relational databases to integrate disparate operational data sources. Responsibilities include developing SQL-based data solutions, automating recurring workflows using scripting tools such as Python, supporting internally developed analytics applications, and creating dashboards and curated datasets that enable operational teams to make informed decisions.

This role is well suited for someone who combines strong technical skills (SQL, data modeling, scripting/automation, and BI tools such as PowerBI or Tableau) with a systems mindset—someone who enjoys improving processes, building reusable data assets, and ensuring operational analytics tools remain reliable and easy to use.

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:  

• 100%25 paid medical premiums for our full-time employees  
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year) 
• The longer you stay, the more vacation you’ll accrue! 
• Longevity Pay (Monthly payments after two years of service) 
• Build your future with our awesome retirement/pension plan! 

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as... 

• Free financial and legal counseling 
• Free mental health counseling services 
• Gym membership discounts and access to wellness programs 
• Other employee discounts including entertainment, car rentals, cell phones, etc. 
• Resources for child and elder care 
• Plus many more! 

Position Summary:

Responsible for turning data into meaningful and actionable information that drives the improvement of healthcare quality. Works as part of a cross-functional team to improve processes critical to effective patient care. Extracts, analyzes, visualizes, and trends data to support quality programs, grants/research, process improvements, and regulatory requirements. The position provides consultation and support in operationalizing, developing, or interpreting metrics and data sources. Utilizes SQL, Tableau, and native Epic tools to uncover insights. The individual serves as a data model resource for Epic's Caboodle and Clarity databases and is responsible for validating and/or modifying existing foundation system reports.

Position Key Accountabilities:

• Utilizes various business intelligence and analytic tools (e.g., SSMS, Tableau, Cubes, Statistical Packages) to generate and communicate insights that can be readily understood by a non-technical audience.
• Interfaces and communicates with customers to define deliverables, issues, questions, needs, trends, and timing.
• Generates ad-hoc reports to fulfill data requests from physicians, clinical staff, and leadership for operational and research needs.
• Assists in Developing processes and methods for consistent data management, analysis, and interpretation, which includes maintaining code and documentation repositories to ensure continuity of data products.
• Troubleshoots problems with dashboards/reports and communicates issues with code, source system, user errors or processes that may be affecting data integrity.
• Reviews peer reporting for validity, quality, and standardization.
• Learns and utilizes tools from the Cogito and Healthy Planet applications to build custom quality metrics. Also, assists in designing patient populations and creating registries that track metrics utilizing these tools.
• Identify and investigate existing and new data sources that can be used to build a holistic view for the practice plan. Partner with technology teams to define, extract, transform, and load data from many data sources using SQL and other tools.
• Work with a multidisciplinary Quality Improvement team to identify opportunities for QI projects. Monitor implemented QI initiatives using various techniques and tools (e.g., SPC charts).
• Build and support of other Cogito and Healthy Planet tools to improve care coordination and population health (e.g., Campaigns, Radar, My Panel Metrics.
• Identifies and develops opportunities for automating workflows and processes.
• Collaborates with Technology regarding software system proposals, purchases, installations, upgrades, enhancements and modifications.
• Performs other duties as assigned.

Certification/Skills:

• Must receive a passing score (as defined by Epic), within two attempts, on all required exams and projects (as defined by Epic) & middot
• Adept at working collaboratively in a team environment, proactively assists team members & middot
• Familiarity with project lifecycle and project management methodologies for software management & middot
• Ability to plan and manage projects of various size, their tasks, dependencies, team members, other resources, and timeline
• Manages Human Resources activities of department in regards to: recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning.
• EPIC Certification by EPIC in one module required
• level proficiency for any additional applicable module(s) identified by department leadership

Minimum Education:

Bachelor's Degree in Computer Science, Informatics, Public Health or a related field required May substitute required education with equivalent years of experience beyond the minimum experience requirement.

Minimum Experience:

3 years of experience in a health care related field required 

Experience with SQL query tools such as Oracle, Business Objects, Microsoft SQL required

Experience with data visualization e.g., Tableau, Power BI, or similar tools · required 

Experience communicating insights to both business and technical teams in written and oral form & middot required 

1 year of visualization developer experience supporting one or more Epic Clarity Data Models preferred Large scale health care systems planning and implementation experience on application software products preferred

Physical Requirements:

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects.

Security Sensitive:

This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code §117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. §791.4.

Residency Requirement:

Employees must permanently reside and work in the State of Texas.