We are searching for a Clinical Ambulatory Services Representative II-Outpatient Neurology Clinic at The West Campus - someone who works well in a fast-paced setting. In this position, you will provide excellent customer service as the first contact for patients, providers and staff accessing ambulatory clinics. You will expedite the outpatient check-in and check-out processes by reviewing appointment status using electronic appointment system to view information regarding appointment, insurance, and history. You will also collect pre-visit payments and communicate with the clinic liaison regarding factors impacting the patient visit and general clinic-patient flow. You will also secure the financial integrity of the patient's account by verifying benefits and obtaining referrals, authorizations, and pre-certifications.

"As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. "

Think you’ve got what it takes?

Qualifications

A Medical Assistant certification IS REQUIRED in one of the following certifications:

CCMA - Cert-Cert Clinical MA - CCMA National Health Career Association (NHA)
CMA-AAM - Cert-Cert Medical Assistant American Association of Medical Assistants (AAMA)
CMA-C - Clinical Medical Assistant Certification American Medical Certification Association (AMCA)
EMT - Emergency Medical Techn Texas Department of State Health Services
EMT-A - Advanced EMT Texas Department of State Health Services
EMT-B - Emergency Medical Techn-Basic Texas Department of State Health Services
EMT-I - Emergency Medical Techn-Interm Texas Department of State Health Services
EMT-P - Emergency Medical Techn-Parame Texas Department of State Health Services
LIC PAR - Lic-Paramedic Texas Department of State Health Services
NCMA - National Cert Med Assistant National Center for Competency Testing (NCCT)
NRCMA - Nat Reg Cert Med Assistant National Association of Health Professionals (NAHP)
RMA - Registered Medical Assistant American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants
High school diploma or GED required
2-years’ experience in a clinical setting required
Healthcare and/or Pediatric experience preferred
Bilingual in Spanish/English preferred

Responsibilities

Performs patient registration procedures per department process
Obtains and verifies patient demographic data for each encounter
Confirms patient appointments, verifying patient demographics and insurance information
Enters, batches, and reconciles charges daily
Ensures that interpreter services are available for patients as needed
Provides basic office support including ordering and maintaining office/clinic supplies; maintaining office equipment; managing correspondence; copying, faxing, mailing and filing documents; and collecting and distributing mail
Serves in key role to assure most efficient patient throughput in exam rooms

Texas Children’s Hospital West Campus is Houston’s first community hospital designed, built and equipped exclusively for children in one of the city’s most rapidly growing communities in the area from Sugar Land to Bryan-College Station, Texas. Located at I-10 and Barker Cypress, our 515,007-square-foot hospital houses the only 24/7 pediatric emergency room in the Greater West Houston area, four operating rooms, 16-bed pediatric intensive care unit, 46 acute care beds, advanced imaging services including MRI and CT scans, a neurophysiology sleep lab, a pathology lab and a full-scale pharmacy.

To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

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Clinical Ambulatory Services Rep II - Outpatient Neurology Clinic