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Get to Know Us:
CG Infinity, Inc. is a technology consulting firm that was founded in 1998. We offer solutions that are tailored to the needs of each individual client that we work with instead of offering standard, run-of-the-mill solutions to everyone. We work closely with our clients throughout the entire process and offer solutions for a myriad of challenges.
Our Culture:
Our people-first approach to technology offers best-in-class service and customer success rates. Here are some of the main services that we offer at CG Infinity: Salesforce Implementations, Customer Experience & CRM, Application Development & Integration, Production Support & QA, and Data Analytics & AI.
Position Overview:
CG Infinity is seeking a motivated and detail-oriented entry-level Computer Technician to join our team in Sugar Land, TX. The ideal candidate will have a strong interest in computer hardware, troubleshooting, and customer service. This position offers hands-on experience with desktops, laptops, peripherals, and network support in a dynamic business setting.
Responsibilities:
- Provide technical support for desktop and laptop systems, including installation, configuration, imaging, and maintenance
- Diagnose and repair hardware and software issues for Windows-based systems
- Assist in setting up and maintaining office network equipment, printers, monitors, and other peripherals
- Respond to and resolve help desk tickets efficiently while maintaining accurate documentation
- Support user account management, password resets, and basic network troubleshooting
- Collaborate with senior IT staff to deploy hardware upgrades and support IT infrastructure projects
- Ensure adherence to company IT security policies and procedures
- Configure and manage Azure Virtual Networks (VNets), subnets, network peering, routing, and connectivity solutions
- Implement and maintain Azure network security controls, including Network Security Groups (NSGs), Azure Firewall, Application Gateway, Web Application Firewall (WAF), and Private Endpoints
- Monitor and optimize Azure resource performance, availability, scalability, and cost efficiency
- Ensure secure deployment of applications to production environments by enforcing security standards, access controls, and configuration management practices
- Collaborate with development teams to integrate security requirements throughout the application deployment lifecycle
- Perform security reviews and risk assessments of cloud-hosted applications and infrastructure
- Implement identity and access management controls using Microsoft Entra ID (Azure Active Directory), role-based access control (RBAC), and conditional access policies
- Configure and maintain secure hybrid connectivity solutions, including VPN Gateway and ExpressRoute integrations
- Support cloud governance initiatives, including policy management, resource tagging, compliance monitoring, and audit readiness
- Troubleshoot Azure networking, connectivity, performance, and security-related issues
- Develop and maintain infrastructure-as-code (IaC) templates and deployment automation processes where applicable
Qualifications:
- Associate degree in Information Technology, Computer Science, or related field (or equivalent work experience)
- Basic knowledge of PC hardware components, operating systems, and common applications
- Experience supporting Azure cloud environments and enterprise-scale Azure architectures
- Strong understanding of Azure networking concepts, including VNets, subnetting, DNS, routing, peering, load balancing, and private connectivity
- Experience implementing Azure network security solutions, including NSGs, Azure Firewall, WAF, DDoS Protection, and Private Link
- Knowledge of secure application deployment practices and cloud security principles
- Experience securing production environments through access control, encryption, vulnerability management, and monitoring solutions
- Familiarity with Microsoft Entra ID (Azure AD), RBAC, and identity management best practices
- Understanding of DevSecOps methodologies and secure CI/CD deployment processes
- Experience with Azure monitoring and security tools such as Azure Monitor, Log Analytics, Microsoft Defender for Cloud, and Microsoft Sentinel
- Knowledge of Infrastructure as Code (IaC) technologies such as ARM templates, Bicep, or Terraform
- Strong troubleshooting and analytical skills related to cloud networking and security
- Strong problem-solving, organizational, and communication skills
- Ability to work both independently and as part of a team
Preferred Skills:
- CompTIA A+, Network+, or similar certification
- Microsoft Certified: Azure Administrator Associate (AZ-104)
- Microsoft Certified: Azure Network Engineer Associate (AZ-700)
- Experience with Active Directory, imaging tools, or remote support platforms
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