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Customer Service Advisor- Veterans Memorial Full-Time

Laundry-4U LLC
Posted 20 days ago, valid for a day
Location

Houston, TX, US

Salary

$9 - $10 per hour

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • Laundry-4U is seeking a dependable and friendly Customer Service Advisor (Laundry Attendant) with a minimum of 8 months of customer service or retail experience.
  • The role involves assisting customers, completing wash-dry-fold orders, and maintaining a clean store environment.
  • Candidates should have basic technology skills, strong communication abilities, and must be available to work weekends.
  • The position offers a salary ranging from $9.00/hr to $10.00/hr, with unlimited commission and opportunities for raises based on performance.
  • Located in Houston, TX, the job also provides benefits such as paid time off and a weekly stipend for laundry services.

Description

Laundry-4U is a fast-growing, family-owned business looking for a dependable and friendly Customer Service Advisor (Laundry Attendant). This role is perfect for someone who enjoys working independently, keeping a clean and organized space, and helping customers. As a Customer Service Advisor (Laundry Attendant), you will assist customers, complete wash-dry-fold orders, and keep the store clean and welcoming. Laundry-4U is open 24 hours and ready to assist customers!  


What You'll Do

  • Provide friendly assistance to customers
  • Use tablets/apps to complete wash-dry-fold orders and support daily store tasks
  • Process wash-dry-fold payments using the POS system
  • Monitor machines and keep the store clean, organized, and safe
  • Maintain communication with management and support staff, including reporting machine issues, customer concerns, and any incidents that occur during your shift
  • Work independently and as part of a team
  • Support store operations with additional tasks as needed

Requirements

 What We're Looking For

  • Minimum 8 months of customer service or retail experience
  • Basic technology skills (tablets, apps, simple troubleshooting)
  • Ability to use Telegram for communication during shifts
  • Strong communication skills
  • Ability to work independently and as part of a team
  • Reliable transportation
  • Weekend availability (Saturday & Sunday) needed for this role
  • Must be 18 or older
  • Bilingual (English/Spanish) preferred

Shift Times

  • 7AM-3PM
  • 3PM-11PM
  • 11PM-7AM

Physical Requirements

  •  This position requires long periods of standing, walking, bending, kneeling, pulling, and frequent lifting and carrying of laundry, supplies, and other items weighing up to 50 pounds throughout the shift
  •  Must be able to stand and walk for the duration of the shift

 Education

  • High school diploma or equivalent

Compensation

  • $9.00/hr to $10.00/hr depending on experience
  • Unlimited commission available
  • Raises available based on performance after the first 90 days and annually
  • Overtime opportunities available

Benefits

  • Paid time off for part-time and full-time employees
  • $20 weekly stipend to wash in store
  • We promote within!

Location:  11078 Veterans Memorial Dr, Ste 120 Houston, TX 77067




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