Director-Network Services

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted.  
 

AT&T will not hire any applicants for this position who require employer sponsorship now or in the future.

As Director-Network Services, you will lead large, multi-disciplinary teams responsible for the end-to-end performance of complex network infrastructure. You will translate enterprise strategy into operational execution, ensure regulatory and environmental compliance, and drive reliability, efficiency, and service excellence across markets. Your leadership will directly impact customer experience, operational continuity, and long-term network evolution.

What you’ll do

• Lead, develop, and coach managers, engineers, and technicians through structured performance management, training, and engagement rhythms

• Oversee planning, deployment, maintenance, and daily operations of wireless, wireline, VOIP, video, and data network services

• Ensure compliance with company policies, industry standards, and regulatory requirements while supporting environmental obligations tied to network operations

• Monitor network performance metrics, manage budgets, improve productivity, and report operational risks and outcomes to senior leadership

• Identify and mitigate operational risks, manage escalations for high-severity network incidents, and resolve complex service-impacting issues

• Collaborate with cross-functional partners to execute market-level service activation plans and contribute to regional and national initiatives

What you’ll need

• Experience leading large-scale network operations across wireless, wireline, voice, video, and data services

• Proven ability to oversee complex network deployment, maintenance, and operational support environments

• Strong background in regulatory, compliance, and performance management within network services

• Ability to manage budgets, operational costs, and workforce productivity

• Hands-on experience resolving high-severity outages and infrastructure escalations

What you’ll bring

• Bachelor’s degree (BS/BA) preferred

• 10+ years of related experience in network services, infrastructure operations, or telecommunications

• Demonstrated success leading large organizations, including managing managers and career-level professionals

• Experience influencing hiring, promotion, disciplinary, and compensation decisions

• Leadership experience aligning technical execution with enterprise strategy

Supervisor: Yes

Environmental Requirements: This position may be responsible for contributing to compliance by AT&T with environmental laws and regulations as applicable to its job function. This may include, but is not limited to, work related to hazardous waste, hazardous materials, batteries, manholes and vaults, linear and other construction projects. 

Our Director-Network Services earns between $174,100 - $261,100 annually.  Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.  

Joining our team comes with amazing perks and benefits:  

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire, at least 28 days of vacation each year and 9 company-designated holidays)

• Long Term Grants and Deferred Compensation

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.