File Clerk

About us

Dynamic Service Solutions (DSS) is a mission-driven organization partnering with federal and local agencies to deliver high-quality human services, staffing, and program support nationwide. We are committed to excellence, innovation, and compassionate service.

We’re seeking compassionate professionals to join our Children First Residential Care Program, where you’ll provide trauma-informed, culturally responsive care in a safe and supportive environment. Your work will help children move toward stability and family reunification. If you are passionate about serving vulnerable populations and want to make a meaningful impact, we invite you to join our mission-focused team.

Many roles require fluency in English and Spanish. Explore opportunities in our Career Center and make a difference where it matters most.

File Clerk Job Summary

File clerks are responsible for the oversight of incoming paperwork, making copies, sorting documents usually numerically or alphabetically to maintain paper or electronic records, including correspondences, receipts, contracts, and invoices to ensure that information is easy to locate when it is needed. This position will coordinate support for the Case Managers and lead staff in all other areas as needed.

Essential Functions

1. Maintain file record keeping, both paper and electronic ensuring it adheres to the compliance guidelines for Administration for Children and Families and ORR.
2. Maintain file room logs to track the location of files. Sort documents alphabetically according to content, dates, and significance.
3. Perform data entry and aid in the retrieving of information by searching files.
4. Create documents and reports using Adobe or other required software formats and are complete.
5. Responsible for proper labeling and record keeping of all closed files to prepare for off-site storage.
6. Create intake folders for new clients.
7. Other duties, tasks which may be assigned by appropriate supervisor or manager.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements, or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Qualifications Requirements

Education/Work Experience:

Level: High School Diploma or GED

1. Associate or bachelor's degree in business administration or relevant field preferred.
2. 1-2 years of administrative experience.
3. 1 year of data collection and analysis.
4. Previous experience performing data analysis and collection tasks is required.
5. Bilingual (English/Spanish) required.
6. Strong computer skills (Microsoft Office, SharePoint, OneDrive) with the ability to learn new software Proficiency in SharePoint and OneDrive.
7. Strong organizational skills and attention to detail.
8. Extensive experience with data entry, record keeping and computer operation.
9. Experience of management of the programmatic, administrative, and operational systems in residential facility or similar workplace environment.

Equivalent Education/Work Experience:

N/A

Working Conditions/Physical Effort

Work is performed mostly in an office setting. Some overnight travel, public speaking, evening and weekend work are the requirements of the position. Regular computer work is also required. While performing the duties of this job, the employee is required to stand; walk; sit; finger, handle, or feel objects, or controls; reach; climb stairs; balance; stoop, kneel, or crouch; talk and hear. The employee must occasionally lift and/or move up to twenty-five 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The physical demands and work environment characteristics described above are representative of the physical capabilities that must be met by an employee and the working conditions that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is intended to convey information essential to understanding the scope of the position, and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with the position.

What We Offer

• Competitive salary.
• Benefits package medical, dental, vision, HSA, DCFSA and 401 K retirement plan. Life and Disability Plans and other supplemental plans. Student Loan Assistance plan.
• Paid time off, holidays, and sick leave.
• Professional development opportunities; ongoing training in best practices, and leadership.
• Mission-driven work in a collaborative, supportive team.

Why Join DSS

Our people are our greatest strength while empowering communities through compassion, structure, and service. We are committed to supporting your professional growth through ongoing training, mentorship, and clear pathways for advancement. We actively promote and encourage team members to apply for internal opportunities, helping you build a long-term career while expanding your skills and leadership potential. When you join DSS, you become part of a supportive organization that invests in your development and values your impact.

This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.

We participate in E-Verify.

Equal Employment Opportunity:
Dynamic Service Solutions is an equal opportunity employer. All qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, national origin, marital status, disability, age, military/veteran status, parental status, or other non-merit factors. Dynamic Service Solutions is also committed to complying with all fair employment practices regarding citizenship and immigration status.