Maintenance Support Tech I:
Performs administrative support-related work in a maintenance office or district headquarters. Work requires contact with private entities. Employees at this level perform work independently on assignments; however, all unusual issues are referred to the supervisor.
Maintenance Support Tech II:
Performs administrative support-related work in a maintenance office or district headquarters. Work requires contact with high-level managers, executives, governmental officials and private entities. Employees at this level establish their own work plan and priorities to meet set objectives. Issues are rarely referred to the supervisor but are handled at the occurrence.
Essential Duties:
Maintenance Support Tech I:
- Assists in preparing monthly and final maintenance contract estimates.
- Edits correspondence, reports, forms, and documents for proper format, spelling, grammar, punctuation, typographical errors, syntax, style, sentence structure, content, and clarity.
- Maintains and updates office files/records/logs and a wide variety of automated systems in support of personnel, finance, budgeting, maintenance, inventory, contracts, purchasing, travel information, and/or permitting activities.
- Monitors and assists with data entry for maintenance contract record keeping.
- Prepares statistical reports and verifies for accuracy and completeness.
- Processes change orders, supplemental agreements, and extra work orders.
- Reviews and processes records of completed maintenance projects.
- Reviews, prepares and/or negotiates applicable program purchases for services, office materials, supplies, tools and/or equipment and monitors contracts.
- Processes receipts and invoices for payment.
- Performs other job responsibilities as assigned.
Maintenance Support Tech II:
Includes all essential duties listed for Maintenance Support Tech I as well as:
Assists with data entry for construction record-keeping.
Coordinates and tracks the progress of projects and/or specialized programs and informs supervisor or other Department officials of status.
- Performs other job responsibilities as assigned.
Minimum Qualifications:
Maintenance Support Tech I:
Education:
High School Grad or Equivalent in general education
Experience:
No Experience Required. (Experience can be satisfied by full time or prorated part time equivalent).
Licenses and Certifications:
Valid driver’s license. This position requires driving a state vehicle.
Maintenance Support Tech II:
Education:
High School Grad or Equivalent in general education
Experience:
1 year in administrative or clerical support, customer service, or related experience. (Experience can be satisfied by full time or prorated part time equivalent).
Licenses and Certifications:
Valid driver’s license. This position requires driving a state vehicle.
Competencies:
Maintenance Support Tech I:
- Some knowledge of:
- Office management practices and procedures
- Automated record-keeping methods
- Roadway maintenance concepts, methods and procedures
- Inventory/stock control procedures
- Purchasing methods and procedures
- Some Skill In:
- Coordinating labor, materials, and equipment
- Administrative support practices and procedures to include writing, editing and report writing techniques, recording
meeting notes, record keeping and records management - Preparing correspondence/documents using correct spelling, grammar and punctuation; proofreading and reviewing documents
for clarity and consistency - Using computers, applicable programs, applications, and systems
- Other Attributes:
- Protects sensitive and confidential information
Maintenance Support Tech II:
Includes all competencies listed for Maintenance Support Tech II as well as:
- Considerable knowledge of:
- Office management practices and procedures
- Automated record-keeping methods
- Roadway maintenance concepts, methods and procedures
- Inventory/stock control procedures
- Purchasing methods and procedures
- Proficient skill in:
- Administrative support practices and procedures to include writing, editing and report writing techniques, recording meeting notes, record keeping and records management
- Prioritizing and organizing work assignments
- Preparing technical/statistical reports
Using computers, applicable programs, applications, and systems
Physical Requirements and Working Conditions:
Maintenance Support Tech I and II:
- Sedentary work: Lift up to 10 lbs. at a time and occasionally carry files/small tools
- Light work: Lift up to 20 lbs. at a time and frequently lift or carry objects up to 10 lbs.
- Standing - prolonged periods of time
- Repetitive Motion - substantial movements of the wrists, hands, and/or fingers
- Close Visual Acuity - work includes data/figures; view a computer screen; extensive reading
Conditions of Employment:
Please read the Standard Conditions of Employment for all positions.
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