Infusion Float RN / Authorization Department Liaison

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Position Summary

The Infusion Float RN/Authorization Department Liaison is a compassionate and skilled registered nurse who plays a vital role in both clinical care and administrative coordination within the outpatient oncology setting. This role supports patients throughout their cancer journey while also serving as a key connection between clinical teams and the authorization department.

In addition to providing high-quality, patient-centered care aligned with Oncology Nursing Society (ONS) standards, this nurse supports infusion clinics and ensures timely, accurate communication regarding treatment authorizations. The role requires strong oncology-specific knowledge, adaptability to float between clinic locations, and exceptional communication skills.

This nurse will travel to assigned clinics as needed and must be flexible in responding to last-minute staffing changes to ensure uninterrupted patient care. As the primary liaison to the authorization department, the RN collaborates closely to address concerns, assist with biosimilar updates, and serve as the point person for start-of-year authorization transitions. The Infusion Float RN/Authorization Liaison plays a critical role in maintaining efficient clinical workflows and seamless coordination between departments.

Key Performance Areas

KPA 1 — Direct Patient Care & Clinical Support

• Perform patient intake and clinic admissions including full vital signs, rooming documentation, medication review, and required quality/MIPS elements.

• Prepare patients for exams and procedures; serve as chaperone and assist providers with procedures (e.g., Pap smears, rectal exams, bone marrow biopsies).

• Obtain and document specimens and point-of-care results; report abnormal findings promptly to nurse or provider.

• Support clinic flow by assisting with patient positioning, transport (wheelchair), and transition to exam, treatment, or therapy areas.

• Execute discharge activities including follow-up scheduling, test and procedure appointments, authorizations, and patient instructions.

KPA 2 — Laboratory & Diagnostic Services

• Perform venipuncture and finger sticks; collect, label, process, and route blood, urine, and stool specimens per practice and CLIA guidelines.

• Process lab orders and requisitions; determine on-site vs. reference lab testing and coordinate correct specimen handling and shipment.

• Complete on-site testing (e.g., CBC, urine dipstick, PT/INR, pregnancy, hemoccult) and ensure timely, accurate chart documentation.

• Monitor and reconcile lab results; obtain missing reports and immediately communicate critical values to clinical staff.

• Maintain lab operations including supplies, quality control, proficiency testing, instrument maintenance, and basic troubleshooting.

KPA 3 — Care Coordination, Documentation & Clinic Operations Support

• Coordinate referrals, radiology, and miscellaneous provider orders; schedule tests and procedures as directed.

• Prepare charts for clinic visits and verify that required reports and results are available prior to provider exam.

• Manage patient care supplies and support exam/procedure room readiness and biohazard waste handling.

• Provide routine patient call backs for follow-up and test scheduling.

• Deliver professional written and electronic communication with staff and provide telephone coverage backup when needed.

Position Qualifications