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- The purpose of this document is to determine the job of IT system administrators
- This Policy applies to the Information Technology Department
- This document describes the roles and responsibilities of a system administrator.
- A System Administrator is a professional who plays an important role in maintaining organizational policies to ensure the integrity of computer systems. A system administrator ensures that the technology infrastructure runs smoothly and efficiently while meeting company requirements.
 RESPONSIBILITIES
- Meeting with supervisor to discuss system needs/improvements.
- Managing Windows, Linux, or Mac systems
- Troubleshooting operating system issues.
- Group policy and Active Directory management
- Training staff on newly deployed group policies and or software systems.
- Fixing hardware and software issues related to system admin.
- Managing/maintaining a virtual environment
- Creating/managing/maintaining virtual machines/servers
- Managing/maintaining physical servers
- Backup and restore systems as needed
- Maintaining server rooms organized and clean
- Maintaining Monitoring systems (Zabbix, Graylog, etc.)
- Monitoring systems for failures
- Manage and support systems through MDM
- Manage and support endpoints/anti-virus software
- Manage and maintain inventory
- Managing system administrator-related projects
- Creating/Maintaining documentation for Procedures, Policies, Forms.
- Career
- Bachelor's degree in computer science or related field.
- In-depth knowledge of operating systems, Windows, Linux and Mac
- Strong troubleshooting skills
- Good network understanding.
- Familiarity with hardware
- Knowledge about OS upgrade/downgrade
- Cybersecurity sense.
- Strong data backup/recovery knowledge
- Strong Group Policy management understanding
- Scripting knowledge
- Good project management understanding
- Excellent communication skills
- Personal
- Sense of urgency
- Sense of responsibility
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