Leasing Agent-Sterling Point

We are seeking an energetic, customer-focused Leasing Agent to join our team at a large, professionally managed multifamily community in Houston, Texas. This role is responsible for driving occupancy, providing exceptional resident experiences, and supporting daily leasing and administrative operations for a 1,179-unit property. The ideal candidate is highly organized, sales-driven, and passionate about delivering outstanding service.

Key Responsibilities

• Greet, tour, and qualify prospective residents in a professional and welcoming manner

• Effectively present apartment homes, amenities, and community features to close leases and meet occupancy goals

• Manage inbound calls, online inquiries, and walk-in traffic promptly and professionally

• Process rental applications, verifications, and lease documentation accurately

• Maintain knowledge of pricing, availability, and market trends to maximize leasing success

• Ensure model units, common areas, and tour routes are clean, organized, and show-ready

• Provide excellent customer service to current residents and assist with renewal efforts

• Support community marketing initiatives, outreach events, and online reputation management

• Maintain accurate records in property management software and follow company compliance standards

• Collaborate with maintenance and management teams to ensure a positive resident experience

Qualifications

• Previous leasing, sales, or customer service experience preferred (multifamily experience strongly preferred)

• Strong communication, interpersonal, and closing skills

• Ability to work in a fast-paced, high-volume environment

• Proficiency with property management software (e.g., AppFolio, Yardi, or similar) and Microsoft Office

• Professional appearance and positive attitude

• Availability to work weekends as needed

Compensation & Benefits

• Competitive hourly pay plus leasing commissions

• Medical, dental, and vision insurance

• Paid time off and holidays

• Ongoing training and career growth opportunities

• Supportive and team-oriented work environment