Manager of Confirmations

 * Fuel Your Growth with Love's - company funded tuition assistance * Paid Time Off * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance the first of the month after 30 days * Competitive Pay * Career Development * 

BASIC PURPOSE:  The Manager of Confirmations is responsible for leading the end-to-end confirmation process for physical and financial commodity transactions, including oversight of domestic and international confirmations. The role ensures timely execution, accuracy, contractual compliance, and effective coordination with counterparties and stakeholders across multiple jurisdictions while maintaining a strong operational control environment.

The Manager serves as a key liaison between Trading, Risk Management, Scheduling, Accounting, Legal, Compliance, and external counterparties to ensure transactions are accurately documented and confirmed. This position is also responsible for developing a high-performing team, driving process improvements, and supporting operational excellence across the confirmation lifecycle.

MAJOR RESPONSIBILITIES:

Team Leadership & Management

• Lead, mentor, and develop a team of Confirmation Analysts.
• Establish performance goals and provide ongoing coaching, training, and professional development.
• Manage team workloads and priorities to ensure timely completion of confirmation activities.
• Foster a culture of accountability, collaboration, and continuous improvement.

Confirmation Management

• Oversee the generation, review, execution, and tracking of confirmations for physical and financial commodity transactions.
• Ensure confirmations are completed accurately and within established timelines.
• Review and approve non-standard confirmations and contractual documentation.
• Monitor and manage outstanding confirmations, ensuring timely resolution.
• Lead efforts to resolve confirmation discrepancies with counterparties, traders, Legal, and other stakeholders.
• Ensure all executed confirmations are properly maintained and stored in accordance with company policies.

Operational Risk & Controls

• Maintain a strong control environment surrounding confirmation processes and related documentation.
• Identify operational risks and implement corrective actions to reduce exposure.
• Develop and monitor key performance indicators (KPIs) and operational metrics.
• Ensure adherence to company policies, contractual standards, and regulatory requirements.
• Support internal and external audits by providing documentation and process support.

Process Improvement & Systems

• Identify opportunities to streamline and automate confirmation workflows.
• Partner with technology teams and business stakeholders to implement system enhancements and process improvements.
• Develop and maintain departmental procedures, work instructions, and best practices.
• Participate in testing and implementation of new products, systems, and business initiatives.

Stakeholder Management

• Serve as the primary escalation point for confirmation-related issues.
• Build and maintain effective working relationships with Trading, Risk Management, Scheduling, Accounting, Legal, Compliance, and external counterparties.
• Provide management reporting on confirmation status, aged items, and operational metrics.
• Act as a subject matter expert for confirmation processes and industry best practices.

EDUCATION AND EXPERIENCE:

Education

• Bachelor's degree in Business, Finance, Accounting, Economics, or a related field preferred.

Experience

• 7+ years of experience in commodity trading operations, confirmations, middle office, contract administration, or a related function.
• 2+ years of leadership or supervisory experience preferred.
• Experience supporting physical and/or financial commodity transactions.
• Demonstrated experience managing confirmation processes and counterparty relationships.

SKILLS AND PHYSICAL DEMANDS:

Skills:

• Strong understanding of commodity trading contracts and confirmation processes.
• Knowledge of industry documentation standards, confirmations, and contractual terms.
• Strong analytical and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Familiarity with ETRM/CTRM systems (RightAngle a plus).
• Strong verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience supporting international commodity trading activities and managing confirmations with global counterparties preferred.
• Knowledge of international trading agreements, regional market practices, and cross-border transaction requirements.

Typical Physical Demands:

• Requires prolonged sitting, some bending and stooping
• Occasional lifting up to 25 pounds
• Manual dexterity sufficient to operate a computer keyboard and calculator
• Requires normal range of hearing and vision

#LI-Musket

Our Culture: 

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

Love's is an Equal Opportunity Employer. Veterans encouraged to apply.