Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

We are seeking an experienced Office Services & Hospitality Team Lead to oversee daily operations and support a seamless client and employee experience. This role is responsible for managing service delivery, leading a team, and ensuring efficient day-to-day operations in a fast-paced, client-facing environment.

Pay rate - 27/hr to 30/hr

Key Responsibilities:

• Lead, coach, and support a team to ensure consistent service delivery and operational success
• Set expectations, provide feedback, and support performance management and development
• Promote accountability, teamwork, and continuous improvement

• Support a high level of client and guest experience across the office
• Oversee conference room readiness, meeting support, and catering coordination
• Address and resolve service-related issues in a timely and professional manner

• Manage daily office services operations including mail, print, supplies, and facilities coordination
• Maintain and improve processes to ensure efficiency and consistency
• Monitor service levels and implement improvements as needed

• Coordinate with vendors to support services including catering, facilities, and equipment
• Build strong relationships with internal teams to support business needs
• Track expenses and support cost-effective operations

• Ensure adherence to company policies, safety guidelines, and security protocols
• Conduct regular checks of service areas to maintain a professional environment
• Support compliance with operational standards and procedures

Qualifications:

• 5+ years of experience in office services, hospitality, or workplace operations
• 2+ years of leadership or supervisory experience
• Strong communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment
• High attention to detail and strong organizational skills
• Proficiency in Microsoft Office and workplace tools

Core Competencies:

• Leadership and accountability
• Client service focus
• Operational efficiency
• Problem-solving and decision-making
• Organization and attention to detail

Opensity Solutions, provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Opensity is an Equal Opportunity Employer.

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.

Learn more about this Employer on their Career Site

Office Services Lead