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Power Systems Technical Communicator

Mustang Cat
Posted 22 days ago, valid for 20 days
Location

Houston, TX, US

Salary

$72,000 - $90,000 per year

Contract type

Full Time

Paid Time Off
Tuition Reimbursement

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Sonic Summary

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  • Mustang Cat is seeking an Engine Technical Communicator with a degree in Diesel Technology or related field and strong hands-on experience with Caterpillar engines and power systems.
  • The role involves providing technical support, troubleshooting complex issues, and mentoring dealer technicians within the Power Systems Division.
  • Candidates should possess expertise in internal combustion engines, the ability to read schematics, and excellent communication skills, as well as a passion for continuous learning.
  • The position offers a salary of $70,000 to $90,000 per year, depending on experience, and a range of benefits including medical, dental, vision, and 401(k) match.
  • Mustang Cat is recognized as one of America's Greatest Midsize Workplaces of 2025, promoting a great work-life balance and opportunities for growth.
Building Texas… Powering the World.

Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025! 

Powering Solutions with Technical Expertise

Are you a problem-solver with a passion for Caterpillar equipment? As a Engine Technical Communicator at Mustang Cat, you'll provide expert technical support, troubleshoot complex issues, and enhance the skills of dealer technicians within our Power Systems Division.

Why Join Us?

✔ Great Work-Life Balance
✔ On-Site Health Clinic
✔ Tuition Reimbursement & Growth Opportunities
✔ Full Benefits Package (Medical, Dental, Vision, 401(k) Match)
✔ Paid Time Off & Holidays

Your Impact:

Technical Support & Troubleshooting

  • Assist service teams across locations in diagnosing and resolving complex equipment issues
  • Provide expert guidance to Mustang Power Systems shop & field service teams (Large Bore 290, Marine, EPG, Tomball, Waller)
  • Collaborate with Caterpillar engineers via DSN to resolve critical issues

Failure Analysis & Problem Resolution

  • Conduct applied failure analysis and manage technical service requests
  • Work with district CAT Representatives to resolve warranty concerns
  • Develop cost-effective solutions for equipment performance issues

Training & Collaboration

  • Mentor dealer technicians to enhance technical proficiency
  • Assist sales & parts teams with technical product knowledge
  • Work closely with Caterpillar to improve equipment performance and service processes

What You Bring:

✅ Education & Experience:

  • Degree in Diesel Technology or related field (or equivalent experience)
  • Strong hands-on experience with Caterpillar engines & power systems

✅ Technical Skills:

  • Expertise in internal combustion engines (spark vs. compression ignition)
  • Ability to read schematics, engineering drawings & machining specs
  • Proficiency in precision measuring tools & dyno testing procedures
  • Familiarity with CAT diagnostic & service systems

✅ Soft Skills:

  • Excellent communication & problem-solving abilities
  • Detail-oriented & adaptable in high-pressure situations
  • Team player with a passion for continuous learning

Join Our Team & Make an Impact!

If you're ready to apply your technical expertise to support a leading CAT dealership, we'd love to hear from you.

Apply Today!

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Mustang Cat is an Equal Opportunity Employer.




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