Job Description

Scan Global Logistics is a leading freight forwarding company, specializing in providing comprehensive logistics solutions to clients across various industries. At the core of our DNA is a ‘can-do-attitude’ and the willingness to always walk the extra mile to find the right logistic solution whether by road, rail, ocean, air or any other modes of transportation. Our culture is based on our four virtues: respect, integrity, entrepreneurship, and fun.

Position Overview:

SGL is seeking a dynamic and results-driven Project Cargo Coordinator to join our team. The successful candidate will support end-to-end project logistics activities, working closely with the sales, operations, and customer service teams to ensure the successful execution of complex cargo movements.

Responsibilities:

Coordinate and execute domestic and international ocean import, export, and project cargo shipments from booking through final delivery.
Manage the end-to-end ocean shipment process, including booking, documentation, carrier coordination, customs requirements, cargo tracking, and delivery arrangements.
Manage and coordinate import/export compliance filings and shipping documentation, including ISF, AES/EEI, ICS2 filings, commercial invoices, packing lists, bills of lading, arrival notices, and other applicable regulatory requirements, ensuring accuracy and timely submission.
Communicate effectively with clients, vendors, carriers, and internal teams to coordinate timelines, shipping documentation, cargo requirements, and delivery arrangements.
Monitor shipment and project milestones and proactively communicate delays, exceptions, or potential service issues to internal and external stakeholders.
Support Sales and Operations by preparing rate requests, customer quotations, and RFQs, including smaller or routine RFQs.
Generate, issue, and follow up on quotations for existing and prospective clients, partners, and SGL offices.
Ensure accuracy of pricing, shipment details, documentation, and customer information within internal systems.
Serve as a primary point of contact for assigned clients, providing shipment updates, responding to inquiries, and addressing service issues throughout the project lifecycle.
Collaborate with internal teams, including warehouse, transportation, customer service, and operations, to resolve service issues efficiently and maintain customer satisfaction.
Act as a liaison between Sales and Operations to ensure alignment on customer requirements, pricing, timelines, and project execution plans.
Monitor shipment activity and customer trends, including no-ship reports, and follow up with key accounts to maintain shipment volume, service levels, and customer relationships.
Support department managers with operational reporting, document preparation, shipment analysis, and client communication as needed.
Review carrier and vendor invoices against quoted rates and shipment details and assist with resolving billing discrepancies when necessary.
Maintain organized and accurate shipment files, quotations, rate information, documentation, and correspondence.
Stay current with ocean freight industry trends, import/export regulations, carrier requirements, and customer needs to support operational excellence and continuous improvement.
Identify opportunities and provide feedback to improve internal processes, workflows, service quality, and the overall customer experience.
Assist with project cargo operations, including OOG, heavy-lift, breakbulk, oversized, and other specialized cargo, as required.
Travel within the assigned territory as needed to meet with customers, vendors, carriers, or other business partners and support operational requirements.

Required Skills/Abilities:

Minimum 3 years’ experience in Project Logistics
Minimum 3 years’ experience Inside sales, pricing, logistics, or freight forwarding operations or sales.
Strong analytical and problem-solving skills.
Entrepreneurial mindset and willingness to learn
Ability to work in a fast-paced and dynamic environment.
High attention to detail.
Strong sense of urgency and aptitude to work under pressure.
Excellent communication and negotiation abilities.
Ability to work independently or as a flexible team player.
Proficiency Microsoft Office Suite – focus on MS Excel

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.

Work authorization/security clearance requirements:

Must be eligible to work in the United States
Must pass TSA eligibility screening

Job Type: Full-time

Pay: $31.25 - $38.46 Per Hour

Schedule: 8-hour shift (Monday to Friday)

Work Location: Houston, TX (Hybrid, mostly office with some remote and travel)

Benefits:

401(k)
Health Insurance
Dental insurance
Vision Insurance
Employee assistance program
Health Savings Account (HSA)
Life insurance
Short Term Disability Insurance
Long Term Disability Insurance
Paid Time Off
Tuition Reimbursement

Learn more about this Employer on their Career Site