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RigCLOUD Support Technician II

Nabors
Posted 2 months ago, valid for a month
Location

Houston, TX 77203, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • Rigline24/7 RigCLOUD Support Technicians provide front-line technical support for Nabors NDS products, including RigCLOUD.
  • The primary responsibilities include gathering information, diagnosing problems, and resolving issues while logging calls in a tracking system.
  • Technicians are expected to manage issues from start to finish, collaborating with other departments until resolution.
  • This role requires a minimum of 2 years of experience and offers a salary of $60,000 per year.
  • The position operates on a rotational 12-hour shift schedule, working 7 days on and 7 days off.

Rigline24/7 RigCLOUD Support Technicians are Nabors front line technical support experts for NDS products, which include RigCLOUD and our Smart Products portfolio. The ability to gather information, diagnose problems, and resolve issues is the technician’s primary task. The technician is expected to resolve routine issues and log all calls in a tracking system. Technicians will manage the issue from beginning to end, working with other departments, until resolution. This a rotational 12-hour shift position in the support center, 7 days on/7 days off.


Nabors is a leading provider of advanced technology for the energy industry. With operations in about 20 countries, Nabors has established a global network of people, technology and equipment to deploy solutions that deliver safe, efficient and responsible hydrocarbon production. By leveraging its core competencies, particularly in drilling, engineering, automation, data science and manufacturing, Nabors aims to innovate the future of energy and enable the transition to a lower carbon world.

Equal Opportunity Employer

Nabors is committed to providing equal employment opportunities to all employees and applicants and prohibiting discrimination and harassment of any type without regard to race, religion, age, color, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  This applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.  To learn more about our Fair Employment practices, please refer to the Nabors Code of Conduct.



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By applying, a Nabors account will be created for you. Nabors's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.