Role Summary
The Salesforce Technical Manager is responsible for leading the design, development, implementation, and support of Salesforce solutions. This role combines hands-on technical expertise with team leadership to deliver scalable, secure, and high-quality Salesforce applications that meet business needs.

Key Responsibilities

Lead the technical design and architecture of Salesforce solutions.
Manage a team of Salesforce developers, administrators, and technical consultants.
Gather business requirements and translate them into technical solutions.
Oversee development, testing, deployment, and support of Salesforce applications.
Ensure best practices in Apex, Lightning Web Components, integrations, and data architecture.
Review code, enforce coding standards, and support release management.
Collaborate with business stakeholders, product owners, and cross-functional teams.
Design and manage integrations between Salesforce and third-party systems using APIs and middleware.
Monitor system performance, troubleshoot issues, and ensure platform stability.
Drive governance, documentation, and compliance with security standards.
Mentor team members and support their technical growth and certification goals.

Required Qualifications

Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
7+ years of experience in Salesforce development, administration, or implementation.
3+ years of experience leading technical teams or projects.
Strong knowledge of Salesforce platform capabilities, including Sales Cloud, Service Cloud, and Lightning Experience.
Hands-on experience with Apex, Visualforce, Lightning Web Components, SOQL, and Salesforce APIs.
Experience with integration tools, middleware, and data migration.
Strong understanding of Salesforce security, sharing rules, role hierarchy, and data model design.
Experience with CI/CD, deployment tools, and release management.
Excellent communication, leadership, and stakeholder management skills.

Preferred Qualifications

Salesforce certifications such as Platform Developer I/II, Application Architect, or Technical Architect.
Experience with enterprise-scale Salesforce implementations.
Knowledge of Agile/Scrum methodologies.
Experience working with offshore or distributed teams.
Familiarity with DevOps tools and version control systems such as Git.

Key Skills

Salesforce architecture and development
Team leadership and mentoring
Integration and API design
Technical problem-solving
Project coordination and delivery
Stakeholder communication
Code review and quality assurance

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