Senior Director of Transportation

Opportunities to Shine and Grow.

More than a role- RBW is where you can build a meaningful career.  Whether you’re early in your journey or a seasoned professional, you’ll have opportunities to develop your skills, take on meaningful challenges, and make a difference alongside people who care deeply about the work and each other. Here, your ideas matter, your contributions are recognized, you’re part of a team, and your growth is supported- as we elevate work and enrich lives.

Position Summary

The Senior Director of Transportation owns the performance, capacity, and compliance of RBW Logistics' entire transportation network — freight brokerage, the Owner-Operator fleet, and the company-owned truck fleet. This role is accountable for ensuring the network has the capacity to serve customer freight profitably every day, that every driver and carrier in the network is safe and compliant, and that dispatch operations run with the discipline and visibility needed to hit service and cost KPIs. The Senior Director of Transportation partners closely with Sales, Customer Success, and executive leadership to align transportation capacity with growth commitments across RBW's markets.

Key Responsibilities

Freight Brokerage Capacity Management

• Own end-to-end capacity planning for the brokerage division, ensuring sufficient carrier and lane coverage to meet customer commitments across all markets.
• Direct the brokerage desk staff on carrier sourcing, rate negotiation, and lane strategy for both shipper-side and carrier-side operations.
• Monitor freight market conditions and adjust sourcing strategy to protect margin while maintaining service levels.
• Build and maintain a qualified carrier network sufficient to cover surge volume, seasonal peaks, and new account onboarding.
• Partner with Sales on new business and RFQ responses to validate that committed capacity is achievable before contracts are signed.

Owner-Operator Fleet Recruitment & Compliance

• Lead recruitment, onboarding, and retention strategy for the Owner-Operator fleet to maintain target headcount across all operating markets.
• Own the compliance vetting process for all Owner-Operators, using Highway and FMCSA SAFER as dual-verification platforms and Sunnybrook TMS as the system of record for all compliance documentation.
• Ensure all Owner-Operator files (insurance, authority, safety ratings, driver qualification files) always remain current and audit-ready.
• Establish and enforce minimum safety and performance standards for Owner-Operator onboarding and continued network participation.
• Track Owner-Operator turnover and utilization and drive corrective action plans where attrition or non-compliance put capacity at risk.

Company-Owned Fleet Operations

• Oversee daily operation, utilization, and maintenance coordination of the company-owned truck fleet.
• Manage Transportation Managers (East and West) to ensure driver scheduling, equipment readiness, and route assignments support daily volume requirements.
• Monitor fleet cost drivers (fuel, maintenance, purchased transportation) and lead corrective action on markets running over budget.
• Ensure DOT compliance, driver qualification files, and safety programs for all company drivers are current and audit ready.

Daily Dispatch Operations & KPI Management

• Directly oversee daily dispatching across all markets, ensuring loads are covered, tendered, and tracked in Sunnybrook TMS in real time.
• Set and manage the daily dispatch cadence for Carrier Dispatchers and Trans Dispatchers, resolving service exceptions as they arise.
• Own the transportation KPI scorecard — on-time pickup/delivery, load acceptance/tender rejection, cost per mile, carrier/driver utilization, claims and safety incidents — and report performance to the CGO and executive leadership on a regular cadence.
• Identify root causes behind KPI misses and drive corrective action plans with Transportation Managers, Brokerage, and Billing/Compliance staff.
• Maintain accurate, real-time visibility into load status, capacity, and exceptions for internal stakeholders and key customer accounts.

Leadership & Cross-Functional Partnership

• Lead, coach, and develop the transportation and brokerage team, including the Director of Brokerage, Transportation Managers, Billing/Compliance Admin, and Dispatch staff.
• Partner with Customer Success on account-level service issues tied to capacity, dispatch, or carrier performance.
• Represent transportation capacity and compliance considerations in customer and executive presentations as needed.
• Support budget planning and headcount requests for the transportation and brokerage organization.

This description reflects the general nature and level of work performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications. RBW reserves the right to add, remove, or modify duties as business needs require, with or without notice.

Additional Responsibilities (Non-Essential)

• None identified for this role at this time.

What You'll Bring and Need to Succeed

Required Qualifications (Knowledge, Skills, & Abilities)

• Demonstrated experience managing both asset (company-owned fleet) and non-asset (brokerage/Owner-Operator) transportation models.
• Strong working knowledge of DOT/FMCSA regulations, carrier safety vetting, and driver qualification compliance requirements.
• Proven track record building and scaling carrier or Owner-Operator networks to meet growing capacity demands.
• Experience managing transportation KPIs and driving accountability against cost, safety, and service targets.
• Strong people-leadership skills with experience managing multi-site or multi-market teams.

Required Years of Experience:

7+ years of progressive leadership experience in transportation, freight brokerage, or 3PL operations, including direct oversight of dispatch and carrier/driver networks.

Preferred Qualifications (Knowledge, Skills, & Abilities)

• Experience with Sunnybrook TMS, Highway, or FMCSA SAFER (or comparable TMS/compliance platforms).
• Experience operating across multiple markets/regions simultaneously.
• Prior experience in a company that has grown through acquisition or rapid integration of transportation networks.

Certificates, Licenses, and Registrations

• None specifically required for this role.

Physical Requirements and Travel

Physical Requirements and Work Environment

The physical demands described below are representative of those an employee must meet to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Primarily office-based with regular travel to RBW markets as needed.
• Availability outside standard business hours to resolve dispatch or capacity exceptions as they arise.
• Ability to sit or stand for extended periods and use standard office/computer equipment.

Travel Requirements

This position requires frequent business travel to the Company's identified strategic markets, as well as to additional existing and prospective customer markets as business needs require. Travel may include, but is not limited to, company meetings and events, customer and prospect meetings, market visits, industry events, and other activities supporting the development and expansion of the division and organization. The ability to travel regularly throughout the assigned market and footprint and to additional locations as reasonably required to perform the essential functions of the position is required.

Essential Functions and Reasonable Accommodation

RBW is committed to creating an inclusive workplace where qualified individuals have the opportunity to succeed. Employees must be able to perform the essential functions of the position, with or without reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the role.

Total Rewards

RBW is people-centered and committed to supporting the health, financial security, and overall wellness of our team members. Eligible team members can expect a comprehensive benefits package that may include:

• Benefits — medical, dental, vision, and life insurance; short- and long-term disability; voluntary life coverage; 401(k) with up to a 4% company match; and an annual incentive bonus opportunity.
• Time Off — six paid holidays, two float holidays, and Paid Time Off (PTO) accrued per pay period, plus Vacation Time after one year of full-time service.
• Wellbeing — an Employee Assistance Program (EAP) supporting mental health, financial, wellness, and family-care needs.
• Growth & Opportunity — this role is a first step in RBW's leadership path, with coaching, training, hands-on experience, and mentoring built in.
• Belonging & Purpose — a people-centered culture built on collaboration, inclusion, and RBW's values.

Who We Are

For more than 70 years, RBW Logistics has helped manufacturers and brands strengthen their supply chains through reliable operations, transparent communication, and long-term partnership. We engineer smarter supply chains through people, process, and disciplined execution. We solve problems before they escalate, scale capacity to support our customers' growth, and operate with the discipline it takes to deliver consistent performance in complex environments. With a national footprint across Georgia, South Carolina, Ohio, Virginia, Texas, and Washington, we pair a trained, experienced workforce with real-time visibility technology and a proactive, relationship-driven approach. The best solutions come from people who bring different backgrounds and perspectives to the table.

The RBW Way

Our Values

• Dedicate Your Service. Serve your team, company, community, and above all, the customer.
• Do Right. Do the right thing the first time. If we make a mistake, be honest and act with integrity.
• Challenge Yourself. Never settle for anything short of extraordinary.
• Continuously Improve. Success is never final. Keep becoming the best version of yourself.

Our Commitments

• Safety: We invest in training, equipment, and a culture where every team member is expected and empowered to speak up, because protecting our people and protecting our business are the same work.
• Customer Experience/Success: We treat every customer and carrier as a partner, communicating with clarity and following through so the people we serve can count on us.
• Operational Excellence: We hold ourselves to defined processes and consistent execution, because reliability is what our customers depend on most.
• Continuous Improvement: We look for smarter ways to work, welcome new perspectives, and adapt as volumes, priorities, and conditions change.

Our Commitment to You

Equal Employment Opportunity

RBW is an Equal Opportunity Employer, committed to a workplace where every team member is valued and has the opportunity to succeed. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable federal, state, or local law.

Disability Accommodations

RBW is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA), as amended, and applicable state and local law. Candidates or team members who require accommodation to participate in the application process, to perform the essential functions of this role, or to enjoy the benefits and privileges of employment should contact the People Experience Team.

Background Check and Work Authorization

Employment with RBW is contingent upon successful completion of a background check and, where applicable, a drug screening, consistent with applicable federal, state, and local law.

Applicants must be legally authorized to work in the United States. RBW does not provide employment visa sponsorship for this role. RBW participates in E-Verify.

At-Will Employment

Nothing in this job description constitutes an offer or guarantee of employment for any specific duration. Unless otherwise stated in a signed written agreement, employment with RBW is at-will, meaning either the team member or RBW may end the employment relationship at any time, with or without cause or notice, consistent with applicable law.