HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users.

This position requires a self-motivated professional capable of independently resolving complex BAS and HVAC control issues while maintaining exceptional customer satisfaction.

Primary Responsibilities

Troubleshoot and repair BAS control systems and field devices.
Diagnose HVAC, mechanical, electrical, and controls-related issues.
Perform preventative maintenance and service agreement inspections.
Support controller replacements, upgrades, migrations, and system expansions.
Validate sequences of operation and optimize system performance.
Assist with commissioning, retro-commissioning, and startup activities.
Complete point-to-point verification and functional performance testing.
Maintain accurate documentation and system backups
Support enterprise and site-level building automation platforms.
Assist customers with energy optimization initiatives.
Configure alarming, trending, dashboards, and analytics.
Support integration of HVAC, lighting, power monitoring, refrigeration, and specialty systems.
Assist with Fault Detection & Diagnostics (FDD) initiatives.
Utilize remote monitoring tools to identify and resolve issues proactively.
Develop strong customer relationships.
Serve as the primary technical contact for assigned accounts.
Provide recommendations for system improvements and lifecycle planning.
Identify and develop service agreement and project opportunities.
Coordinate with project managers, service managers, and sales teams.
Mentor junior technicians and apprentices.
Assist with technical training and onboarding.
Provide field leadership on complex service projects.
Support technical standards and best practices.

Preferred Technical Experience

Experience with one or more of the following platforms:

Tridium Niagara
Johnson Controls Metasys
Distech Controls
Delta Controls
Siemens Desigo
Honeywell WEBs
Alerton
Reliable Controls
KMC Controls
Carrier i-Vu
ABB
Schneider Electric EcoStruxure

Additional Experience Desired

BACnet/IP
BACnet MS/TP
Modbus RTU/TCP
LonWorks
MQTT
API Integrations
Networking fundamentals
VPN technologies
Remote access solutions
OT cybersecurity best practices

HTS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by laws.

Learn more about this Employer on their Career Site

Sr. HVAC Controls/BAS Service Technician