Supervisor, Payroll System & Analytics

I. Job Summary

The Supervisor of Payroll Systems & Analytics is responsible for leading payroll systems, data analytics, and reporting functions within a shared services payroll environment. This role combines supervisory accountability with advanced business analysis capabilities to support payroll accuracy, compliance, scalability, and data‑driven decision‑making. The role partners closely with Payroll Operations, HR Technology, Finance, and third party suppliers to ensure payroll systems, integrations, and analytics enable efficient operations and strong internal controls.

II. Essential Duties and Responsibilities

• Leads payroll systems operations, enhancements, and integrations, ensuring system stability, scalability, and compliance with payroll and tax requirements.
• Serves as a subject matter expert for payroll data structures, calculations, validations, and downstream financial impacts.
• Collaborates with cross‑functional partners and third‑party vendors to execute system upgrades, drive testing and parallel testing activities, resolve defects, and support post‑go‑live hypercare.
• Identifies automation, standardization, and optimization opportunities to improve payroll processes and reporting efficiency.
• Monitors teamwork processes and procedures, serving as the first point of escalation on team‑related issues to ensure timely resolution.
• Contributes to a strong functional team by supporting onboarding, coaching, development, and ongoing performance support for team members.
• Coordinates daily workloads and helps team members understand priorities and expectations.
• Evaluates case volume, analytical output, and quality metrics in a shared services environment to ensure service level commitments are met.
• Oversees auditing of payroll system transactions, reports, and electronic records to ensure data integrity, proper documentation, and compliance with internal controls.
• Supports payroll compliance activities related to Collective Bargaining Agreements, regulatory requirements, audits, and internal reviews.
• Partners with Payroll leadership to assess risks, analyze issues, and implement sustainable corrective actions.  

III. Qualifications 

A. Required Qualifications 
 

• Bachelor's Degree (accredited) or in lieu of degree
• High School Diploma GED (accredited) and four years of relevant experience in Finance or Business Administration.
• 3 years of relevant experience in Payroll Processes and Leading a Team (in addition to education requirement). 

B. Preferred Qualifications 

• Advanced experience with payroll systems, data analytics, reporting tools, and large‑scale payroll environments
• Strong analytical, problem‑solving, and stakeholder communication skills
• Experience supporting payroll system implementations, integrations, or major enhancements
• 3 years of Oracle HCM Cloud experience 

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

V. Benefits 
 

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. 

 

If this sounds like the opportunity that you have been looking for, please click Apply.

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.