Training Coordinator, Operations Controls

The Training Coordinator for Operations Control is responsible for planning, coordinating, implementing, and evaluating professional development and training programs that support the operational effectiveness of the department. This role assesses organizational learning needs and develops training initiatives that strengthen employee performance, improve operational consistency, and enhance customer service delivery across Facilities, Maintenance, and Operations. The role collaborates with department leaders to design and facilitate onboarding, technical, compliance, and leadership development programs for support staff, supervisors, managers, and emerging leaders. The position supports workforce development strategies by promoting employee engagement, knowledge transfer, succession planning, coaching and mentoring practices, and continuous improvement initiatives. Additionally, the Training Coordinator develops training resources, monitors program effectiveness through data and participant feedback, and ensures learning opportunities are aligned with departmental goals, organizational priorities, and evolving operational needs.