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Customer Service Representative - State Farm Agent Team Member

Nicole Salmon - State Farm Agent
Posted 22 days ago, valid for a month
Location

Hudson, OH, US

Salary

$20 - $25 per hour

Contract type

Part Time

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Sonic Summary

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  • The position is for a customer service associate at Nicole Salmon State Farm, focusing on providing exceptional customer experiences in the insurance sector.
  • Candidates should have previous customer service experience and possess strong communication and interpersonal skills.
  • The role involves answering inquiries, assisting with policy changes, processing claims, and maintaining accurate records.
  • The salary is competitive, with opportunities for advancement and performance-based bonuses.
  • A flexible schedule is offered, and the company is looking for driven candidates eager to contribute to team success.
Benefits:
  • Opportunity for advancement
  • Bonus based on performance
  • Flexible schedule
ROLE DESCRIPTION:
As a customer service associate with Nicole Salmon State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.



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