AR Clerk

Job Information

Job Summary

The Accounts Receivable Clerk is responsible for supporting the financial operations of Proper Beverage Company by managing customer invoicing, processing incoming payments, monitoring outstanding accounts, and maintaining accurate financial records. This role plays a critical part in ensuring timely collection of customer payments, maintaining healthy cash flow, and supporting accurate financial reporting. The Accounts Receivable Clerk works closely with customers, sales, customer success, operations, and the finance team to ensure billing accuracy and exceptional customer service.

Responsibilities

Customer Invoicing & Billing Support

• Generate and distribute customer invoices accurately and on time.
• Verify billing information, pricing, and customer account details prior to invoice issuance.
• Assist with resolving billing discrepancies and customer invoice inquiries.
• Support special billing requirements and customer-specific invoicing needs.

Payment Application & Tracking

• Receive, record, and apply customer payments accurately to the appropriate accounts.
• Process payments received via ACH, wire transfer, check, and other payment methods.
• Monitor incoming payments and identify discrepancies or unapplied cash.
• Maintain accurate payment records and supporting documentation.

Collections & Account Follow-Up

• Monitor outstanding customer balances and aging reports.
• Conduct collection activities in a professional and customer-focused manner.
• Follow-up with customers regarding overdue invoices and payment commitments
• Escalate collection concerns and high-risk accounts when appropriate.

Account Reconciliation

• Reconcile customer accounts and investigate discrepancies.
• Review account activity to ensure balances are accurate and current.
• Resolve short payments, deductions, credits, and disputed charges.
• Support month-end and year-end reconciliation activities.

Cash Receipt Processing

• Record and reconcile daily cash receipts.
• Verify deposits and payment transactions for accuracy.
• Assist with maintaining cash receipt logs and documentation.

Recordkeeping & Documentation

• Maintain organized customer account files and documentation.
• Assist with audits by providing requested financial records and documentation.
• Assist with inventory counts and variance analysis.

Cross-Functional Administrative Support

• Collaborate with sales, customer success, operations, logistics, and finance teams.
• Assist with administrative and accounting-related projects as needed.
• Contribute to process improvement initiatives within the accounting function.

All other duties as assigned

Experience & Qualifications

• Associate degree in Accounting, Finance, Business Administration, or a related field, preferred.
• 1-3 years of accounts receivable, billing, collections, accounting, or administrative experience, preferred.
• Experience with invoicing, payment processing, and customer account management.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office Suite.
• Experience working with accounting software or ERP systems.
• Strong organizational, problem-solving, and customer service skills.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Ability to maintain confidentiality and handle sensitive financial information.
• Experience in a manufacturing environment, preferred.