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The Service Rep LTC performs routine delivery of oxygen and equipment in a professional, safe, and timely manner. This includes accurate recordkeeping, excellent customer service, and adherence to DOT/FDA/OSHA/Lincare safety standards.
JOB FUNCTIONS
- Makes oxygen deliveries (liquid oxygen, cylinder, and concentrator) and equipment checks on a daily route as determined by customer base and Lincare routing system
- Deliveries may include refilling reservoirs with liquid oxygen from a truck mounted tank
- Performs minor equipment repairs and preventative maintenance on equipment both in the facility and at the center
- For equipment repairs requiring other than minor repair work, equipment is to be packaged for shipment to the manufacturer or their designee
- Responsible for equipment maintenance per schedule recommended by the manufacturer
- Maintains company vehicle in clean and orderly manner
- Makes daily inspections and completes proper paperwork
- Maintains established preventative maintenance schedule
- Cleans rental equipment when returned to the center, in accordance with Lincare policies and procedures
- Maintains cleanliness and organization of warehouse/storage area
- Follows FDA guidelines pertaining to cylinder tracking and oxygen analyzer testing
- Follows Lincare policies as indicated in the operations manual and training manuals, including those found in the Safety & Regulatory manual regarding General Safety, OSHA (includes the proper use of Personal Protective Equipment), DOT (includes adherence to the Vehicle Safety Disciplinary Policy), FDA, and Emergency Planning
- Works as on-call service representative evenings and weekends on an as scheduled basis
- Frequency is determined by the center size and the number of employees available to share in the responsibility
- Must respond in a timely manner and record information on Service Call Report
- May serve as a backup for other employees
Qualifications
Education
- High School Diploma or General Education Degree (GED), Required
Knowledge, Skills, and Abilities
- Must have good interpersonal, verbal, and written communication
- Must be 21 years of age
Licenses and Certifications
- Must have and maintain a valid driver's license, Required
Lincare offers employees a variety of competitive benefits that include ongoing training and advancement opportunities. Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid time off, retirement savings, tuition reimbursement, and other benefits. There are also a generous employee referral program and a wide array of employee discounts to take advantage of.
Learn more about this Employer on their Career Site
