Med Sync Pharmacy Technician - Marshall Pharmacy

Job Responsibilities:

• Provides friendly customer service.
• Assists pharmacist in providing effective, appropriate, and safe pharmacy services.
• Performs all pharmacy dispensing functions with accuracy and efficiency, including but not limited to data entry, pill counts, fill, POS, third party rejections.
• Assist patients with getting financial support if needed
• Follows all policies and procedures, to ensure all patients are taken care of and all information is relayed appropriately. 
• Answers telephones quickly and with courtesy.  
• Pulls and counts medication from the shelves accurately and according to the label.  
•  Follows all laws set forth by the West Virginia Board of Pharmacy.
• Maintains accurate and complete patient records, including allergies, updated insurance information, prescriptions, etc.
• Assists in inventory management to meet patient and financial needs
• Assists with prior authorizations, including notifying the patient and provider and working for resolution. 
• Informs pharmacist of any alerts from the pharmacy system, including contraindications, interactions, and allergies. 
• Participates in maintaining sanitary and safe practices.
• Maintains regular attendance and follows all policies and procedures.
• Promptly reports any allegations of impropriety to the Human Resources department. 
• Remains free from exclusion under the OIG and SAMS Medicare/Medicaid lists. 
• Works with clinical pharmacy department and specialty staff on specialty prescription needs, when necessary
• Must be able to cope with the mental and emotional stress of the position.
• Performs additional duties as assigned.
• Assists in all processes as required by the specialty pharmacy accrediting bodies.
• Assists in any and all staff huddles and meetings.
• Assures correct delivery of all patient’s medications.
•  Works with patient assistance technician on financial needs for patients.
• Assists with the quality improvement process.
• Stays up to date with all training and licensing requirements.
• Works to sync patient’s medication profiles
• Works in conjunction with provider’s office to request refills for patients in need of new prescriptions
• Assists in converting delivery patients to med sync when necessary
• May assist in the blister pack process for med sync patients
• Must be familiar with running reports and reporting data and metrics to the pharmacy manager when necessary
• Must maintain proper records and documentation for patients in the pharmacy dispensing system and any other applicable programs