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Job Responsibilities:
- Provides friendly customer service.
- Assists pharmacist in providing effective, appropriate, and safe pharmacy services.
- Performs all pharmacy dispensing functions with accuracy and efficiency, including but not limited to data entry, pill counts, fill, POS, third party rejections.
- Assist patients with getting financial support if needed
- Follows all policies and procedures, to ensure all patients are taken care of and all information is relayed appropriately.
- Answers telephones quickly and with courtesy.
- Pulls and counts medication from the shelves accurately and according to the label.
- Follows all laws set forth by the West Virginia Board of Pharmacy.
- Maintains accurate and complete patient records, including allergies, updated insurance information, prescriptions, etc.
- Assists in inventory management to meet patient and financial needs
- Assists with prior authorizations, including notifying the patient and provider and working for resolution.
- Informs pharmacist of any alerts from the pharmacy system, including contraindications, interactions, and allergies.
- Participates in maintaining sanitary and safe practices.
- Maintains regular attendance and follows all policies and procedures.
- Promptly reports any allegations of impropriety to the Human Resources department.
- Remains free from exclusion under the OIG and SAMS Medicare/Medicaid lists.
- Works with clinical pharmacy department and specialty staff on specialty prescription needs, when necessary
- Must be able to cope with the mental and emotional stress of the position.
- Performs additional duties as assigned.
- Assists in all processes as required by the specialty pharmacy accrediting bodies.
- Assists in any and all staff huddles and meetings.
- Assures correct delivery of all patient’s medications.
- Works with patient assistance technician on financial needs for patients.
- Assists with the quality improvement process.
- Stays up to date with all training and licensing requirements.
Education: High School Diploma or GED required. Current PTCB and State of WV Registration is preferred, or candidates must be able to pass the exams required by WV.
Experience: A minimum of 2 years of prior pharmacy tech experience in a retail setting preferred.
Internal applicants must call HR at ext. 11653 to determine eligibility before applying.
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