Back to search
JOB SUMMARY
Performs complex administrative support work. Work involves providing administrative support
including disseminating information; assisting with maintaining filing systems; and preparing and
editing reports and documents. Works under general supervision with moderate latitude for the use
of initiative and independent judgment.
ESSENTIAL FUNCTIONS
A. Prepares, edits, and distributes correspondence, reports, studies, forms, and other documents;
compiles data, makes calculations, and prepares administrative and statistical reports; and
performs data entry and word processing.
B. Prepares and disseminates information concerning agency programs and procedures; responds
to inquiries regarding rules, regulations, policies, and procedures; coordinates work with agency
departments; and provides liaison with agency staff, other agencies, organizations, and the
public.
C. Assists in the development of administrative and technical assistance policies and procedures;
researches, composes, designs, and edits agency publications, forms, and manuals; assists in
the preparation of presentations for meetings; and attends meetings, takes notes, and prepares
and distributes related information.
D. Coordinates and schedules appointments and conferences; makes travel arrangements and
reservations and prepares related documents; and maintains filing, record keeping, and records
management systems to include automated information systems.
E. Performs criminal information searches and retrieval using Texas Department of Public Safety
criminal history system access.
* Performs a variety of marginal duties not listed, to be determined and assigned as needed.
MINIMUM QUALIFICATIONS
A. Education, Experience, and Training
1. Graduation from an accredited senior high school or equivalent or GED.
2. Two years full-time, wage-earning customer service, clerical, secretarial, administrative
support, or technical program support experience. Fifteen semester hours from a college
or university accredited by an organization recognized by the Council for Higher Education
accreditation (CHEA) or by the United States Department of Education (USDE) may be
substituted for each six months of experience.
3. Computer operations experience preferred.
4. Experience in the use of Microsoft Office Suite or equivalent to include word processing,
spreadsheet, database, or presentation software programs preferred.
* Must have or be able to obtain a certificate of course completion for the Texas Law
Enforcement Telecommunications System (TLETS) policy and procedures training from the
Texas Department of Public Safety within six months of employment date.
Must meet and maintain TLETS access eligibility for continued employment in position.
For details see: http://www.tdcj.texas.gov/divisions/hr/hr-home/tletseligibility.html
Knowledge and Skills
1. Knowledge of office practices and procedures.
2. Knowledge of agency and departmental organizational structure, policies, procedures,
rules, and regulations preferred.
3. Skill to communicate ideas and instructions clearly and concisely.
4. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the
public.
5. Skill to interpret and apply rules, regulations, policies, and procedures.
6. Skill in problem-solving techniques.
7. Skill in the use of computers and related equipment in a stand-alone or local area network
environment.
8. Skill in researching, compiling, organizing, and presenting information and statistics.
9. Skill to prepare and maintain accurate records and files in an automated system.
10. Skill in the use of Microsoft Office Suite or equivalent to include word processing,
spreadsheet, database, or presentation software programs.
11. Skill to type 45 words per minute (with no more than 10 errors) preferred.
ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION
A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend
repeatedly, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize,
lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor
equipment.
B. Conditions include working inside, working around machines with moving parts and moving
objects, radiant and electrical energy, working closely with others, working alone, working
protracted or irregular hours, and traveling by car, van, bus, and airplane.
C. Equipment (machines, tools, devices) used in performing only the essential functions include
computer and related equipment, calculator, copier, fax machine, telephone, dolly, and
automobile.
Learn more about this Employer on their Career Site
