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I. JOB SUMMARY
Performs highly complex clerical work. Work involves coordinating clerical activities; compiling and
tabulating data; checking documents for accuracy; handling and transporting documents; and
maintaining files. Works under limited supervision with moderate latitude for the use of initiative and
independent judgment.
II. ESSENTIAL FUNCTIONS
A. Prepares, edits, and distributes reports, correspondence, records, forms, and other documents
ensuring accuracy and conformance to rules, regulations, policies, and procedures; assembles,
organizes, tabulates, and maintains Religious Services information and statistics; and edits
charts, graphs, and tables.
B. Reviews and performs data entry, retrieval, and data searches; reviews, edits, and posts
information to agency records; modifies formats, forms, and records; and maintains files, logs,
and records to include automated information systems.
C. Responds to requests for information; answers inquiries regarding rules, regulations, policies,
and procedures; and assembles and distributes information.
D. Assists applicants and employees in completing forms; coordinates, reviews, and processes
employment and personnel actions; and evaluates applicant qualifications and refers those
qualified to the proper hiring authorities.
* Performs a variety of marginal duties not listed, to be determined and assigned as needed.
III. MINIMUM QUALIFICATIONS
A. Education, Experience, and Training
1. Graduation from an accredited senior high school or equivalent or GED.
2. Six months full-time, wage-earning customer service, clerical, secretarial, administrative
support, or technical program support experience. Fifteen semester hours from a college
or university accredited by an organization recognized by the Council for Higher Education
Accreditation (CHEA) or by the United States Department of Education (USDE) may be
substituted for each six months of experience.
3. Computer operations experience preferred.
B. Knowledge and Skills
1. Knowledge of office practices and procedures.
2. Knowledge of business terminology, spelling, punctuation, and grammar.
3. Knowledge of agency and departmental organizational structure, policies, procedures,
rules, and regulations preferred.
4. Skill to communicate ideas and instructions clearly and concisely.
5. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the
public.
6. Skill to interpret and apply rules, regulations, policies, and procedures.
7. Skill in problem-solving techniques.
8. Skill in the use of computers and related equipment in a stand-alone or local area network
environment.
9. Skill to prepare and maintain complex records and files in an automated system.
10. Skill to plan work in order to meet established guidelines.
11. Skill in the use of Microsoft Office Suite or equivalent to include word processing,
spreadsheet, database, or presentation software programs.
12. Skill in the electronic transmission of communications.
13. Skill to gain knowledge of agency and divisional core competencies.
14. Skill to model the way for positive change.
IV. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION
A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend
repeatedly, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize,
lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor
equipment.
B. Conditions include working inside, working around machines with moving parts and moving
objects, radiant and electrical energy, working closely with others, working alone, working
protracted or irregular hours, and traveling by car, van, bus, and airplane.
C. Equipment (machines, tools, devices) used in performing only the essential functions include
computer and related equipment, calculator, copier, fax machine, telephone, dolly, and
automobile
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