Job Description Summary
Job Description
Essential Duties and Responsibilities
- Assists with contract intake, triage, and tracking, including reviewing submissions for completeness and coordinating with business owners, Procurement, TPRM, and Legal as needed.
- Performs initial contract risk assessments and issue-spotting to identify provisions requiring legal review, business-owner input, TPRM review, security/privacy review, or escalation.
- Conducts preliminary review of vendor contracts and related documents using approved guidelines and playbooks, and escalates identified legal, regulatory, or contractual issues to Legal Counsel.
- Identifies and summarizes contractual risks, including issues involving indemnification, limitation of liability, confidentiality, data security, privacy, audit rights, insurance, termination rights, service levels, regulatory compliance, subcontracting, governing law, and other vendor risk considerations.
- Coordinates with TPRM to help ensure contract review is aligned with vendor due diligence, risk ratings, ongoing monitoring requirements, and applicable third-party risk management procedures.
- Assists Legal Counsel with drafting, reviewing, and revising contract-related documents, including NDAs, amendments, termination notices, renewal notices, contract summaries, and other correspondence or documentation as requested.
- Maintains accurate contract files, contract management system records, renewal and expiration tracking, and related reports to support timely review of renewals, extensions, terminations, and vendor monitoring activities.
- Provides contract-related guidance and assistance to Credit Union staff, while escalating legal interpretations, complex risk issues, negotiations, or exceptions to Legal Counsel or other designated approvers.
- Assists with development, documentation, and continuous improvement of contract intake workflows, contract review procedures, playbooks, templates, checklists, and other process controls.
- Supports implementation, administration, and effective use of contract management tools, contract AI tools, databases, dashboards, and other systems used by Legal, Procurement, or TPRM.
- Prepares records, summaries, reports, and management updates related to vendor contracts, contract status, contract risks, renewals, exceptions, and other assigned matters.
- Researches contract, vendor management, regulatory, policy, or legal issues as directed by Legal Counsel.
- Assists with special projects and other duties within the Legal Department or TPRM function as assigned or requested.
- Finds ways to continually improve departmental efficiency, internal service, and quality of support provided to Credit Union staff and members.
- Promotes the Credit Union by participating in community involvement and special events, as appropriate.
- The role may receive day-to-day direction from the Legal team, TPRM leadership, or other designated stakeholders based on assigned work and business needs.
Company Wide Expectations
- Maintains a professional image and demeanor at all times, consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics.
- Delivers friendly, caring service to internal and external members.
- Complies with all applicable State, Federal and NCUA rules and regulations and all Credit Union policies and procedures.
- Follow all physical and online security procedures and maintain strict confidentiality of all member information.
- Completes all required regulatory and compliance training and maintains required knowledge of Credit Union products and services.
- Works scheduled hours and maintains punctuality.
- Performs other related duties as assigned or requested.
EDUCATION/EXPERIENCE
Minimum Qualifications
To perform this job satisfactorily, an employee must be able to carry out each essential duty competently. The requirements listed below are representative of the education, experience, skills and abilities required.
An equivalent combination of education and experience may be considered.
Education Requirements
4 Year / Bachelors Degree - Business, legal studies, or a related field - Required
Paralegal certificate, contract management certification, risk management certification, or similar credentials - Preferred
Experience Requirement
2 Years - Contract review, legal document review, legal operations, or related work - Required
Experience supporting contract administration, vendor management, procurement, legal operations, compliance, third-party risk management, or related functions within a financial institution or other highly regulated industry - Preferred
Experience with contract lifecycle management systems, vendor management platforms, document management systems, or contract AI tools - Preferred
Skills/Abilities
- Ability to identify and summarize contract risks clearly and escalate issues appropriately.
- Working knowledge of common contract provisions, including indemnification, limitation of liability, confidentiality, data security, audit rights, insurance, termination, and governing law.
- Ability to apply internal policies, approved procedures, and standardized playbooks while recognizing when legal counsel review is required.
- Strong organizational skills and ability to manage multiple contract matters, deadlines, renewals, and priorities.
- Strong written and verbal communication skills, including the ability to communicate professionally with business owners, vendors, Procurement, TPRM, Legal, and management.
- Ability to use tact and diplomacy in sensitive and confidential matters.
- Strong attention to detail, sound judgment, and ability to maintain accurate records and reports.
- Ability to learn and apply information related to Credit Union products, services, regulatory requirements, and vendor risk management expectations.
- Proficiency with standard business software and ability to learn contract management, vendor management, document management, and AI-enabled contract review tools.
- Ability to understand and follow written and oral instructions, work independently, and collaborate effectively across departments.
PHYSICAL DEMANDS
Physical Demands Disclaimer
The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
- Intermittent standing, sitting, walking, bending and climbing.
- Using hands repetitively to handle, feel or operate computers and other standard office equipment.
- Reaching with hands and arms.
- Intermittent lifting and carrying up to 25 pounds.
WORK ENVIRONMENT
Work Environment Disclaimer
An employee in this job will experience the following main work environments, others not listed may also be encountered on occasion;
Work Environment
Works in a general office environment.
Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.
We are proud to be a Drug-Free and Tobacco Free Workplace.
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