DevSecOps Engineer: HSV-26134

deciBel Research has an immediate opening for a DevSecOps Engineer in Huntsville, AL.

Position Description:

Service Desk Agent for phenomenology modeling for Core Truth Services tools that support simulations for Missile Defense Agency (MDA).

Responsibilities Include:

• Prioritize and respond to service desk tickets
• Track, monitor and document interaction on tickets for timely resolution
• Work with program managers and directors to gather relevant information for timely resolution of tickets

Education Requirements:

Bachelor's degree in Systems Engineering, Software Engineering, Computer Science, Electrical Engineering, Physics, Mathematics, or another relevant STEM field required

Experience Requirements:

• Proficiency in Microsoft Office Products

Special Skills Desired:

• Prior Help Desk or Service Desk Experience
• Analytical problem-solving / troubleshooting skills, escalating as appropriate
• Strong understanding of Microsoft Office 365 including SharePoint online, Outlook, Word and Excel
• Experience with trouble ticketing systems such as Atlassian Serivce Desk, Jira and Confluence
• Ability to assist non-technical end users with technical problems

Applicant selected must have an active Secret security clearance. Must be a U.S. Citizen.