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I. JOB SUMMARY
Performs routine managerial work administering the daily operations and activities of an agency
program. Work involves establishing goals and objectives; developing guidelines, policies,
procedures, rules, and regulations; developing schedules, priorities, and standards for achieving
established goals; coordinating and evaluating program activities; developing and evaluating budget
requests; monitoring budget expenditures; and planning, assigning, and supervising the work of
others. Works under moderate supervision with limited latitude for the use of initiative and
independent judgment.
II. ESSENTIAL FUNCTIONS
A. Assists in developing and implementing effective techniques for evaluating agency programs;
participates in program planning, development, implementation, analysis, and documentation;
ensures compliance with laws, regulations, policies, and procedures; and assists in developing
policies, procedures, and manuals.
B. Conducts special investigations, program analyses, and research studies and recommends
improvements; studies and analyzes operations and problems and prepares reports of findings
and recommendations; recommends and coordinates activities to produce a more effective
program; prepares justifications for procedural and policy changes; and prepares administrative
reports, studies, and specialized research projects.
C. Participates as a voting member of the State Classification Committee reviewing inmates and
recommending status changes and assignments for special programs and services relating to
special needs, pre-parole, sex offender treatment, pre-release, substance abuse, and vocational
and academic classes.
D. Provides liaison with other departments, agencies, and the public; provides technical assistance
in the program area; testifies at hearings and legislative meetings; and responds to emergencies
to include escapes, disturbances, and hostage situations.
E. Supervises the work of others.
* Performs a variety of marginal duties not listed, to be determined and assigned as needed.
III. MINIMUM QUALIFICATIONS
A. Education, Experience, and Training
1. Bachelor's degree from a college or university accredited by an organization recognized by
the Council for Higher Education Accreditation (CHEA) or by the United States Department
of Education (USDE). Major course work in Business Administration, Criminal Justice,
Public Administration, or a related field preferred. Each year of experience as described
below in excess of the required six years may be substituted for thirty semester hours from
an accredited college or university on a year-for-year basis.
2. Six years full-time, wage-earning criminal justice, correctional administration, or program
administration experience.
3. Experience in the supervision of employees preferred.
4. Inmate classification experience preferred.
B. Knowledge and Skills
1. Knowledge of the principles and practices of program administration and management.
2. Knowledge of applicable state and federal laws, rules, regulations, and statutes.
3. Knowledge of agency and departmental organizational structure, policies, procedures,
rules, and regulations preferred.
4. Skill to communicate ideas and instructions clearly and concisely.
5. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the
public.
6. Skill to interpret and apply rules, regulations, policies, and procedures.
7. Skill in administrative problem-solving techniques.
8. Skill in the use of computers and related equipment in a stand-alone or local area network
environment.
9. Skill to review technical data and prepare technical reports.
10. Skill to oversee program activities.
11. Skill to develop and evaluate administrative policies and procedures.
12. Skill to supervise the work of others.
IV. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION
A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend
repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze,
alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate
motor equipment.
B. Conditions include working inside, working around machines with moving parts and moving
objects, radiant and electrical energy, working closely with others, working alone, working
protracted or irregular hours, and traveling by car, van, bus, and airplane.
C. Equipment (machines, tools, devices) used in performing only the essential functions include
computer and related equipment, calculator, copier, fax machine, telephone, dolly, and
automobile.
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