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JOB SUMMARY
Performs complex administrative and supervisory program work. Work involves establishing
program goals and objectives; developing program guidelines, policies, and procedures; developing
schedules, priorities, and standards for achieving program goals; evaluating program activities;
developing budget requests; coordinating program activities; and supervising the work of others.
Works under general supervision with moderate latitude for the use of initiative and independent
judgment.
ESSENTIAL FUNCTIONS
A. Plans, implements, coordinates, monitors, and evaluates program activities and services;
develops and recommends program guidelines, policies, procedures, rules, and regulations; and
monitors compliance with policies and procedures.
B. Participates in the development of program goals and objectives; oversees the completion of
and prepares and reviews reports on the effectiveness of program activities; and conducts
special investigations, program analyses, and research studies and recommends
improvements.
C. Prepares and assists in the preparation of program correspondence, reports, studies, and
specialized research projects; and prepares program budget requests.
D. Confers with staff on program issues and problems to identify and implement solutions; and
responds to inquiries from governmental officials, other agencies, and the public.
E. Supervises the work of others; and provides training and technical assistance in the program
area.
* Performs a variety of marginal duties not listed, to be determined and assigned as needed.
MINIMUM QUALIFICATIONS
A. Education, Experience, and Training
1. Bachelor's degree from a college or university accredited by an organization recognized by
the Council for Higher Education Accreditation (CHEA) or by the United States Department
of Education (USDE). Major course work in Business Administration, Public Administration,
Criminal Justice, Behavioral Science, or a related field preferred. Each year of experience
as described below in excess of the required five years may be substituted for thirty
semester hours from an accredited college or university on a year-for-year basis.
2. Five years full-time, wage-earning public administration, technical program support,
program administration, or criminal justice experience.
3. Experience in the supervision of employees preferred.
4. Criminal justice experience preferred.
B. Knowledge and Skills
1. Knowledge of the principles and practices of program administration and management.
2. Knowledge of the methods and techniques of program planning and implementation.
3. Knowledge of applicable state and federal laws, rules, regulations, and statutes.
4. Knowledge of agency and departmental organizational structure, policies, procedures,
rules, and regulations preferred.
5. Skill to communicate ideas and instructions clearly and concisely.
6. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the
public.
7. Skill to interpret and apply rules, regulations, policies, and procedures.
8. Skill in administrative problem-solving techniques.
9. Skill in the use of computers and related equipment in a stand-alone or local area network
environment.
10. Skill to prepare and maintain accurate records, files, and reports.
11. Skill to review technical data and prepare technical reports.
12. Skill to establish goals and objectives.
13. Skill to develop and evaluate administrative policies and procedures.
14. Skill to train and supervise the work of others.
ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION
A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend
repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze,
alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate
motor equipment.
B. Conditions include working inside, working around machines with moving parts and moving
objects, radiant and electrical energy, working closely with others, working alone, working
protracted or irregular hours, and traveling by car, van, bus, and airplane.
C. Equipment (machines, tools, devices) used in performing only the essential functions include
computer and related equipment, calculator, copier, fax machine, telephone, dolly, and
automobile.
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