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Description
- Develop exception handling procedures, handling standards, and prevent recurrence.
- Issue an abnormal contact form/shutdown disposal form for the abnormal level; Record abnormal events to ensure their traceability.
- Organize relevant departments to conduct anomaly analysis, correction, and confirmation of measures to reduce the recurrence of anomalies.
- Product process control, develop corresponding product related SPC according to QCP documents.
- Process change confirmation, process change product first piece/sample confirmation.
- Lead the optimization and quality improvement of various processes and related improvements.
- Drive and execute internal quality improvement projects within the department.
- Responsible for training and assessment of skills improvement for IPQC inspectors, guiding their operation methods.
- Quality awareness training for quality department personnel.
- Cooperate to complete the annual training related work of the Quality Department.
- Customer complaint analysis and return handling, follow-up.
- Implementation and follow-up response of customer complaint improvement measures.
- Supervise the implementation of safety operating procedures in our department.
- Stop and correct behaviors that violate command rules, force risky operations, and violate operating procedures.
- Ensure smooth approval of process and customer service audits during customer and third-party audits.
- Other tasks arranged by the leader.
Requirements
- Bachelor’s degree majoring in science and engineering related fields
- More than 3 years of quality management experience, 2 years of work experience in the same position, with industry work experience preferred.
- Familiar with the process flow, possessing the ability to handle anomalies, and having good written expression skills.
- Proficient in using the seven quality techniques and quality tools such as 8D reports.
- Strong pressure resistance, diligent and meticulous work, proactive, and a strong sense of work responsibility.
- Able to lift up to 30 lbs.
- Able to sit, stand, walk, and bend for extended periods of time during shift.
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