SALES MANAGER

Description

Essential Duties

• Forecasts goals and objectives for sales, gross, and key expenses on a monthly and annual basis.
   
• Hires, trains, motivates, counsels and monitors the performance of all sales employees.
   
• Prepares and administers an annual operating budget for the sales department.
   
• Understands, keeps abreast of and complies with federal, state and local regulations that affect new-vehicle sales.
   
• Directs and schedules the activities of all department employees, ensuring proper staffing at all times.
   
• Assists individual salespeople in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals.
   
• Maintains an accurate daily log that reflects all sales activities in the dealership.
   
• Ensures proper follow-up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system.
   
• Develops, implements and monitors a follow-up system for sales customers.
   
• Maintains teamwork in a customer-focused sales environment throughout the sales, delivery and follow-up process.
   
• Conducts daily and weekly sales meetings.
   
• Provides effective communication throughout the new-vehicle department as well as interdepartmentally.
   
• Ensures that salespeople understand and follow dealership policies and procedures.
   
• Provides proper product and training resources for salespeople on a regular and continuous basis.
   
• Oversees the efforts of new-vehicle salespeople to enhance the image and customer satisfaction ratings of the dealership.
   
• Works with salespeople on programs that will increase the sales gross and F&I penetration.
   
• Develops incentive programs along with dealer and other managers.
   
• Helps salespeople close deals when necessary.
   
• Completes deal settlement sheets and turns into accounting office in a prompt and timely manner.
   
• Establishes and maintains standards for the delivery of vehicles to customers.
   
• Provides dealer with accurate floor traffic control data on a daily basis.
   
• Reviews inventory daily to ensure the proper mix of grounded stock for maximum turnover efficiency.
   
• Recommends to the general sales manager the inventory to be carried by color, model and equipment, based on a variety of customer and market analyses.
   
• Assists with trade appraisals as needed.
   
• Directs merchandising and advertising efforts for the sales department in conjunction with the sales managers and dealer.
   
• Assists in the development of advertising campaigns and other promotions.
   
• Attends managers meetings as requested.